004007002

004007002: Unable to send email. The SMTP host is not configured in the Administration Application.

Cause: An attempt was made to send an email, but the SMTP host is not configured in the Administration Application.

Resolution: Contact your administrator to configure the SMTP host in the Administration Application. <br> <br>To configure the SMTP host: <ol><li>Go to the System Settings page. </li><li>On the System Settings page, select Services, and then select Notifications.</li><li>In the Services: Notifications section, under Mail Notification Services, complete the following fields:<ul><li>Email Server: The hostname or IP address of the email notification server.</li><li>SMTP Port: The TCP/IP port of the outgoing SMTP server. Enter a value of 1-65535. The default is 25.</li></ul><li>Click Save.</li> </ol>

Last Published Thursday, August 20, 2026