Troubleshooting

If you experience difficulty in connecting to and using the API, check the following items:

  • The URL that you are using is correct.
  • The application is running.
  • The username that you are using to connect to the API has access to the application and the data you are attempting to retrieve.
  • The HTTP request body JSON is valid and properly formatted.
  • The HTTP request body contains the required fields in JSON for create and update operations.
  • The HTTP request content-type is 'application/json'.