- Make sure you know the restaurant ID and download password:
- In a browser, go to the Reporting and Analytics application, and then log in with an administrator account.
- Go to the .Connect Admin portlet or RTA Admin portlet depending on your system configurations, select your location, and then click Display Password.
If .Connect Admin or RTA Admin do not populate a list of locations, you do not have the Can View Download passwords portlet permission enabled for your role.
- Make a note of the Restaurant ID and Download Password values.
- Download and install the Remote Transfer Agent (RTA) for your location:
- In Reporting and Analytics, click Admin, and then click Store Download.
- Select Install RTA Client to download
RTAClientInstaller.exe
.
- Run the
RTAClientInstaller.exe
file.
- Enter the Portal Server Name, Location ID, Location Password, and then click Install.
-
Portal Server Name — the URL where you downloaded the RTA Client.
-
Location ID — the restaurant ID found in the RTA Admin portlet.
-
Location Password — the download password found in the RTA Admin portlet.
If the installation fails, Reporting and Analytics shows the error log in a text editor.
If you have an Oracle MICROS e7 Point-of-Sale system, the Oracle MICROS e7 Point-of-Sale Installation Guide provides more information on RTA settings.