Installing Remote Transfer Agent at a Location

  1. Make sure you know the restaurant ID and download password:
    1. In a browser, go to the Reporting and Analytics application, and then log in with an administrator account.
    2. Go to the .Connect Admin portlet or RTA Admin portlet depending on your system configurations, select your location, and then click Display Password.
      If .Connect Admin or RTA Admin do not populate a list of locations, you do not have the Can View Download passwords portlet permission enabled for your role.
    3. Make a note of the Restaurant ID and Download Password values.
  2. Download and install the Remote Transfer Agent (RTA) for your location:
    1. In Reporting and Analytics, click Admin, and then click Store Download.
    2. Select Install RTA Client to download RTAClientInstaller.exe.
    3. Run the RTAClientInstaller.exe file.
    4. Enter the Portal Server Name, Location ID, Location Password, and then click Install.

      • Portal Server Name — the URL where you downloaded the RTA Client.

      • Location ID — the restaurant ID found in the RTA Admin portlet.

      • Location Password — the download password found in the RTA Admin portlet.

      If the installation fails, Reporting and Analytics shows the error log in a text editor.

If you have an Oracle MICROS e7 Point-of-Sale system, the Oracle MICROS e7 Point-of-Sale Installation Guide provides more information on RTA settings.

Parent topic: Organizations, Locations, and Levels