Application Compatibility

The following table lists the supported client-side operating systems and web browsers, and the software tested and required for using Enterprise Back Office features:

Table 2-6 Application Compatibility and Requirements

Component Compatible Versions

Client Operating System

  • Microsoft Windows 10

  • Microsoft Windows 8.1

  • Microsoft Windows 7

Remote Transfer Agent (RTA) Operating System

  • Microsoft Windows 10

  • Microsoft Windows 7

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2012 R2

Web Browser

  • Microsoft Edge (Not compatible with Inventory Management)

  • Microsoft Internet Explorer 11

  • Microsoft Internet Explorer 10

  • Microsoft Internet Explorer 9

  • Mozilla Firefox (Not compatible with Enterprise Maintenance Services and Labor Management Advanced Scheduler.)

Microsoft Excel (for iQuery)

  • Microsoft Excel 2010

  • Microsoft Excel 2013

  • Microsoft Excel 2016

  • Microsoft Excel 365

PDF Reader

  • Adobe Reader

Java Runtime Environment (JRE)

Clients do not need the JRE to use Enterprise Back Office applications.

The server that hosts the POS system does not need the JRE to run the RTA because JRE 1.7 is now bundled with the RTA.