Preface

This document describes the features and changes included in this Oracle MICROS Enterprise Back Office release, which is comprised of:

  • Reporting and Analytics

  • Forecasting and Budget

  • Gift and Loyalty

  • Inventory Management

  • Labor Management

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Enterprise Back Office's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is for all Enterprise Back Office users.

Important Information

The Release Notes and product documentation describe the features and functionality in the Advanced Cloud Services version of Oracle MICROS Reporting and Analytics and Oracle MICROS Gift and Loyalty. If you purchased the Standard versions, you may not have access to some of the described features and functionality.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle MICROS product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

August 2018

Initial publication.

August 2018

Added software compatibility information.

October 2018

Miscellaneous fixes and improvements.

January 2019

Added Microsoft Windows 10 support in the Mobile Solutions 2010 Client installation section.

March 2019

Improved POS printer installation instructions.

November 2020

General updates.

July 2021

Updated Determining Web Service URLs for Oracle Cloud-Hosted Deployments section.

March 2022

Added Install Bixolon SRP-S300 Printer

October 2022

  • Updated Installing and Configuring Inventory Management Bar Code Printing

  • Updated Set File Permissions

  • Updated Log in to Inventory Management Bar Code Printing

  • Updated Print a Label

August 2023

Updated guide title.