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Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Handles Oracle CRM On Demand Data > How Oracle CRM On Demand Desktop Handles Microsoft Outlook Calendar > How Oracle CRM On Demand Desktop Handles an Oracle CRM On Demand Activity That the User Saves, Changes, or DeletesMicrosoft Outlook internally associates an Oracle CRM On Demand activity with an appointment or task. Oracle CRM On Demand Desktop applies the following logic if a user saves, changes, or deletes an Oracle CRM On Demand activity:
The mapping that Oracle CRM On Demand Desktop creates between the Microsoft Outlook calendar item and the first Oracle CRM On Demand Desktop activity is the same as that described in How Oracle CRM On Demand Desktop Maps Fields Between Oracle CRM On Demand Activities and Microsoft Outlook Calendar. However, Oracle CRM On Demand Desktop performs the following additions: |
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