Oracle CRM On Demand Connected Mobile Sales Administration Guide > Using Application Composer >
Enabling Email for Contacts
Oracle CRM On Demand Connected Mobile Sales can use the mobile device's default email client to send email to contacts, if the following conditions are met:
- The Email field is in the Selected list for the Contact record type.
- The Never Email field is in the Selected list for the Contact record type.
- The active contact record has a valid email address in the Email field.
- In the active contact record the Never Email check box is deselected.
To enable email for contacts
- In Application Composer, click Select Available Fields.
The list of available record types appears.
- Click the Contact record type.
A list of Available fields and a list of Selected fields appears.
- Make sure the Email and Never Email fields are in the Selected list.
To move a field between lists, select the field, and click an arrow button.
- Click Save.
|