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Getting Started > Working with Records > About Maskable Fields

About Maskable Fields

A maskable field is a field in which some of the data can be hidden from view from some users. In Oracle CRM On Demand, your administrator can set up some custom maskable fields for certain record types. Your user role determines the behavior that you see for these custom maskable fields, as follows:

• If your user role does not include the View Masked Data privilege:
  • In all of the places where a maskable field is displayed for you, such as the record Edit, Detail, and List pages, only the last four characters in the field are unmasked. All of the other characters in the field are represented by the characters XXXX.

    For example, if the field contains the value 102030456789, then you see the following:

    XXXX6789

    However, you can update the maskable field. After you update the field, all but the last four characters of the value remain masked.

    NOTE: If a default value is assigned to a maskable field, then the full default value is displayed in the field when you create a new record, even if your user role does not include the View Masked Data privilege.

  • You cannot use a maskable field as a criterion to search for records or to filter lists. The maskable fields are not available to you in the Search section of the Action bar, the Advanced Search page, and in other areas where you can search for records and filter lists. If you attempt to open a list that includes a maskable field as a search criterion, or to use a maskable field to filter a list, then an error message is displayed.
  • You cannot use a maskable field to sort a list, even if the field is displayed in the list. If you attempt to use a maskable field to sort a list, then an error message is displayed.
• If your user role includes the View Masked Data privilege, then the maskable fields are available for you to view, update, and use in searches and lists in the same way as any other text field.

NOTE: Your administrator can set up a maskable field as read-only for the record type, or for a page layout. If a maskable field is set up as read-only for the record type, or for the page layout that is assigned to your role for the record type, then you cannot update the field. This is the case for all users, regardless of whether a user's role includes the View Masked Data privilege.