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Getting Started > Working with Records > Finding Records > Default Search Fields for Keyword Search

Default Search Fields for Keyword Search

You can use keyword search in several places in Oracle CRM On Demand, as follows:

• The Search section of the Action bar. Depending on the type of search that your company administrator selects for your company, either keyword search or targeted search is used in the Search section of the Action bar for your company. For more information about searching for records in the Action bar, see Searching for Records in the Action Bar.
• Lookup windows. Depending on the type of search that your company administrator selects for your company, either keyword search or targeted search is used in the Lookup windows where you search for records to link to the record that you are working with. For more information about searching for records in Lookup windows, see Searching for Records in Lookup Windows.
• The Advanced Search page in Oracle CRM On Demand. In the Advanced Search page, the type of search depends on the options that you select, as follows:
  • If you search multiple record types, then the search is a keyword search.
  • If you search a single record type, then the search is a targeted search.

    For more information about using advanced search, see Using Advanced Search.

NOTE: Searches using the Quick Filter fields in List pages are always targeted searches even if keyword search is selected as the default search type for your company.

For more information about keyword search and targeted search, see About Keyword Search and About Targeted Search.

All record types support targeted search, but some record types do not support keyword search. The following table lists the record types that support keyword search. For each record type, the table shows the fields that Oracle CRM On Demand searches in a keyword search.