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Administering Oracle CRM On Demand > Data Management Tools > Managing Integration Event Settings

Managing Integration Event Settings

You can edit the settings for all of the integration event queues.

Before you begin. Integration Event Administration must be set up for your company, as described in About Integration Events. When Integration Event Administration is set up, the maximum number of integration events allowed in the queue is configured as part of your company profile. To perform the procedures described here, you must have the Enable Integration Event Access privilege in your user role.

To manage integration event settings

1. In the upper-right corner of any page, click the Admin global link.
2. In the Data Management Tools section, click the Integration Event Administration link.
3. On the Integration Event Administration page, click the Integration Event Queue Management link.
4. On the Integration Queue Management page, click the Edit link for the queue.
5. On the Integration Event Queue Settings page, you can perform the following tasks:

   Task	Action
   Disable a queue.	Select Disabled to disable all queues, including the default queue.
   Update the size of a queue.	Enter a value in the Queue Size field. This size cannot exceed the size shown in the Unassigned Queue Capacity field. The Integration Event File Limit field shows the total number of events that the company can store for all queues. If the size of the existing queues matches this number, you cannot increase the size of the queue.
   Delete transactions from a queue.	To delete all transactions in the queue, select the When I Click Save, Clear All Transactions check box, and then click Save to delete the transactions. To Delete older transactions, click the calendar icon, and select a date in the When I Click Save, Clear Transactions Older Than field. Click Save to delete the transactions.
   Configure Oracle CRM On Demand to send a warning email when the queue is full or when the queue reaches a certain size.	Enter the email address, and (optionally) specify the size that the queue is allowed to reach before the warning email is sent. Click Save to save the email configuration.
   Specify how the values of the Date and Time fields (for example, ModifiedDate, CreatedDate) are recorded in the integration events.	Select a value from the Time Zone field: Select UTC to record the dates and times in Universal Time Code (UTC) format. Select User Time Zone to record the dates and times according to the time zone of the user who updated the record. This value is the default. NOTE: You set the Time Zone field for the default queue only. All other queues inherit the setting that is selected for the company's default queue. The Time Zone field is displayed for all queues, but it is read-only for queues other than the default queue.

NOTE: The Picklist Format field determines the format for recording the values in picklist fields in integration events that are written to the queue. The values can be recorded in the language of the user whose action causes the integration event to be created, or as language-independent code (LIC) values.

After you create an integration event queue, the Picklist Format field becomes read-only and you cannot change it. If you want to change the picklist format for an integration event queue, including the default queue, then contact Oracle CRM On Demand Customer Care and ask them to change it for you. After Oracle CRM On Demand Customer Care changes the format for the picklist values for a queue, the change applies only to the picklist values in the integration events that are created after the format is changed. Changing the picklist format for a queue does not change the format of the picklist values in any integration events that already exist in the queue.