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Oracle Web Services On Demand Troubleshooting Guide > Error Codes: Causes and Solutions > SBL-EAI-04397This error code has the error symbol: IDS_ERR_EAI_SA_NO_USERKEY. Generic Error MessageNo user key can be used for the Integration Component instance 'ObjectName' (SBL-EAI-04397). Causes and SolutionsUser keys are missing from the Web Service request. Error MessageNo user key can be used for the Integration Component instance 'Contact'.(SBL-EAI-04397). Incorrect SOAP RequestThe following incorrect SOAP request does not contain any user key fields, for example, <ContactEmail> is not a user key: <?xml version="1.0" encoding="UTF-8" standalone="no"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <wsse:Username>%%%USERNAME%%%</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">%%%PASSWORD%%%</wsse:Password> <ContactUpdate_Input xmlns="urn:crmondemand/ws/ecbs/contact/"> <LOVLanguageMode>LIC</LOVLanguageMode> <ContactEmail>d@d.com</ContactEmail> Resolving Error SBL-EAI-04397You must incorporate user keys for each record in your Web Service request. To resolve error SBL-EAI-04397
Correcting the SOAP RequestTo correct the SOAP request, add a user key, for example, <Id>, to identify which record to update: <?xml version="1.0" encoding="UTF-8" standalone="no"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <wsse:Username>%%%USERNAME%%%</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">%%%PASSWORD%%%</wsse:Password> <ContactUpdate_Input xmlns="urn:crmondemand/ws/ecbs/contact/"> <LOVLanguageMode>LIC</LOVLanguageMode> |
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