How to Adjust the Frequency of Email Notifications

When logged into Submittal Exchange, select My Account under your name in the upper right hand corner of your screen, to see your Account Info.

  1. Under Email Settings, email frequency options are:
    • Immediate: This is the default setting. This setting will send emails within 5 minutes of activity on the website.
    • 1 hour, 2 hours, 4 hours, or 24 hours (digest options): These settings will send one notification per period selected. Each notification contains all email activity within that specified time frame.
    • Message Center: This setting means no automated notifications based on activity on the website will be sent to your email inbox. Instead, messages be held within the Message Center link on Submittal Exchange.

      Note: The frequency option will apply to all projects you are involved with on Submittal Exchange.

  2. (Optional) Expand the Change Settings for Individual Projects section to adjust the timing for individual projects.
    • The same email frequency options are available in a drop-down list.
    • Projects set to the same frequency will be contained within one email.
  3. Choose Reminders.
    • Submittal Exchange sends reminders for upcoming or past due items that need your attention.
    • Select the days of the week to receive these reminders.
  4. Select Save changes.

Last Published Thursday, May 29, 2025