Preface

Audience

This document is intended for installers, dealers, customer service representatives, training personnel, and MIS/IT personnel.

This document assumes the reader has the following knowledge and expertise:

  • Operational understanding of personal computers

  • Understanding of basic network concepts

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Date Description of Change

July 2015

  • Rebranded to Oracle.

  • Added information for the WS 6, Tablet E-Series, Tablet R-Series, MC40, and DT430.

  • Removed legacy products no longer supported.

  • Updated copyright information.

April 2016

  • Added information for the WS6 Series.

  • Updated the Oracle Help Center link in the Documentation section.

July 2016

  • Added information for the support of the Microsoft Windows 10 IoT Enterprise operating system on the Workstation 610.

November 2016

  • Published in HTML and PDF format.

April 2017January 2018

  • Added information for the Oracle MICROS Tablet 720.

December 2017

  • Added information for the Oracle MICROS Tablet 721.

January 2018

  • Added information for the Oracle MICROS Compact Workstation 310.

March 2020

  • Added information for the Oracle MICROS Workstation 625/655.

April 2020

  • Added information for the Oracle MICROS Tablet 721P.

October 2020

  • Added information for the Oracle MICROS Express Station 4 Series.