OPERA Controls — Room Management

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Room Management group.

Table 9-51 OPERA Controls — Room Management Functions

FUNCTION RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

BUILDING MANAGEMENT

[BUILDINGS]

  

Provides the ability to configure Buildings and Building Groups and associate Rooms to the Buildings. This configuration can be used with the Task Sheet Work flow functionality to breakout task sheets by buildings.

COMPONENT SUITES

[COMPONENT_SUITES]

  

Activate Component Room functionality.

DISCREPANT ROOMS

[DISCREPANT_ROOMS]

  

Activate Discrepant Room functionality.

GUEST SERVICE STATUS

[GUEST_SERVICE_STATUS]

  

Set Guest Service requests for an occupied room.

HOLD ROOMS

[HOLD_ROOMS]

  

Activate Hold Rooms functionality.

HOUSEKEEPING TASK SCHEDULING

[FACILITY_MANAGEMENT]

  

Activate the Housekeeping Task Scheduling functionality.
 

ADVANCED CREDIT RULES FUNCTION

[TASK_ASSIGNMENT_WORKFLOW]

When active a new option will be available in the setting for Housekeeping Credit for Room Task Rules which will allow a property to allocate credits based on configured rules.
 

ADVANCED TASK SCHEDULING PARAMETER

[ADVANCED_FACILITY_TASKS]

Task Scheduling based on Rate Codes, Specials, Market Codes and VIP.

This parameter is available when the VIP control in the Profile group is active

INSPECTED STATUS

[USE_INSPECTED_STATUS]

  

Activate the Room Status called Inspected.

MAINTENANCE

[MAINTENANCE]

  

Activate the Room Maintenance functionality.

OUT OF ORDER

[OUT_OF_ORDER]

  

Activate Out Of Order functionality.

OUT OF SERVICE

[OUT_OF_SERVICE]

  

Activate Out of Service functionality.

PICKUP STATUS

[PICKUP_STATUS]

  

Activate Pickup functionality.

QUEUE ROOMS

[QUEUE_ROOMS]

  

Activate the Queue Reservations functionality.
 

QUEUE RUSH TEXT DEFAULT NUMBER SETTING

[QRUSH_TEXT_DEFAULT_NUMBER]

Default mobile number to which queue rush messages will be sent to.

ROOM CONDITIONS

[HOUSE_ASSIGNMENT]

  

Activate Room Conditions functionality.

ROOM POOL

[ROOM_POOLS]

  

Room Pool functionality.

TASK SHEETS

[TASK_ASSIGNMENT]

  

Activates Task Sheet Assignment functionality. Allows creation of Task Sheets using the Generation of Task Sheets which provides customizable assignments based on the property needs. Task Sheets can be assigned using multiple codes to complete specific tasks for the rooms in the Task Sheet. Task Codes can be created in the Task Sheets jump within Accommodation Management.
 

TASK COMPANION TIMER SETTING

[TASK_COMPANION_TIMER]

Display Timer in the Task Companion.

Valid values:

  • INC

  • OFF

  • DEC
 

ABILITY TO HAVE ADDITIONAL TASK SHEETS GENERATED SETTING

[ADDITIONAL_TASK_ASSIGNMENTS]

Additional task sheets to be created during the 'Generate Automatic Task Assignment' process. Leaving this setting blank keeps the original task assignment functionality.

Valid values:

  • DND (Do Not Disturb task sheet) — All rooms that are set to do not disturb on the Guest Service Status screen are assigned to a separate task sheet. This setting is only available when Guest Service Status is active.

  • NSR (No Service task sheet) — An additional task sheet is created that contains all rooms that are not scheduled for service.

TURNDOWN

[TURNDOWN]

  

Activate the Turndown functionality. This control is only available when the Task Sheets control is active.

Table 9-52 OPERA Controls — Room Management Parameters

PARAMETER DESCRIPTION

ATTENDANT CONSOLE

[ATTENDANT_CONSOLE]

Activates the attendant console functionality.

ATTENDANT SCHEDULE

[ATTENDANT_SCHEDULE]

Activates housekeeping attendant scheduling functionality. This parameter can only be activated if Housekeeping Task Scheduling is active.

CONNECTING ROOMS

[CONNECTING_ROOMS]

Activates Connecting Rooms functionality.

HOUSEKEEPING SECTIONS

[HOUSEKEEPING_SECTIONS]

Housekeeping Sections.

ROOM NUMBER PARITY

[HOUSEKEEPING_ROOM_PARITY]

Ability to Filter Search Results Based on Even or Odd Room Numbers in the Housekeeping Board.

TASK COMPANION ASSISTANCE

[TASK_COMP_ASSIST_NOTIF]

Controls if the ability to send notifications from the task companion is allowed.

TASK SHEET TEMPLATE

[TASK_SHEET_TEMPLATE]

Allows the creation of a task sheet template.

Table 9-53 OPERA Controls — Room Management Settings

SETTING DESCRIPTION

DEFAULT DAY USE ROOM STATUS

[DEFAULT_DAY_USE_ROOM_STATUS]

Default Room Status of a Day Use Reservation automatically assigned at check out. If no status is selected the room status will not be changed upon check out.

Valid values:

  • CLEAN

  • DIRTY

  • INSPECTED (available when Inspected Status is active)

  • PICKUP (available when Pickup Status is active)

DEFAULT LINEN CHANGE FREQUENCY

[DEFAULT_LINEN_CHANGE_FREQUENCY]

Sets the default change frequency for linens, which is indicated on task sheets. The number provided indicates the number of days in between linen changes. For example, if the value is 2, linens will be added to the task sheet to be changed every second day that the reservation is in-house.

Valid values:

  • 1+

HOUSEKEEPING CREDITS

[HOUSEKEEPING_CREDITS]

Use Credit Assignments in Housekeeping.

Valid values:

  • NONE

  • ROOM NUMBER

  • FACILITY TASK (available when Housekeeping Task Scheduling is active)

  • ROOM_TASK_RULE (calculated based on room number, task weight, and assignment credit rules; available when Housekeeping Task Scheduling is active)

MAX CREDITS PER ATTENDANT

[HK_MAX_CREDITS_PER_ATTENDANT]

Defines the maximum number of credits per attendant.

TASK COMPANION TRACES

[HK_TRACE_DEPT]

Select department(s) associated to Housekeeping Traces for displaying current business date traces within the Task Companion.

UPDATE OCCUPIED ROOM STATUS

[UPDATE_OCCUPIED_ROOM_STATUS]

The night audit procedure hkpgk.update_room_status_proc will update all occupied rooms to the room status selected here. If no status is selected then the room status of the occupied rooms will not be changed.

Valid values:

  • DI (dirty)

  • CL (clean)

  • PU (pickup; available when Pickup Status is active)

  • IP (inspected; available when Inspected Status is active)

UPDATE VACANT ROOM STATUS

[UPDATE_VACANT_ROOM_STATUS]

The housekeeping module of the night audit procedure will update all vacant rooms with a higher room status in the hierarchy to the status selected here. If no status is selected then the room status of vacant rooms will not be changed. The room status hierarchy is either Dirty->Clean->Pickup->Inspected (when Inspected active) or Dirty->Pickup->Clean (when Inspected not active).

Valid values:

  • DI (dirty)

  • CL (clean)

  • PU (pickup; available when Pickup Status is active)

  • IP (inspected; available when Inspected Status is active)

Parent topic: OPERA Controls