Managing Housekeeping Attendant Information

Adding Housekeeping Attendant Information

To add information about a housekeeping attendant, do the following:

  1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, select Housekeeping Attendants.

  2. Click New. Enter the following information and click Save:

    • Code: Enter a unique code to identify the housekeeping attendant. The code can contains a maximum of 8 alpha-numeric characters.

    • Description: Enter the name or information of the housekeeping attendant.

    • Application User: Search and select the application user that you want to associate the attendant. This is useful when using the Task Companion.

    • Section: Enter the section that you want to assign to the attendant.

    • Floor: Enter the floor number that you want to assign to the attendant.

    • Mobile Number: Attendant's mobile phone number. This number can be used to contact the attendant when the General > Text Message Handling application function is Active. For example, text messages can be sent to attendant's cell phones when the Queue Rush Rooms feature is used. See Queue Rush Rooms for details.

    • Working Days: Select to remove the day(s) of the week from the attendant's schedule. By default, all days of the week are assigned to the attendant. This information is used when assigning task sheets to Attendants. The attendants are shown as available for task sheet assignment on days that are selected here.

    • Inactive: Select this check box to mark the attendant inactive. If marked inactive, the housekeeping attendant is excluded from the display lists within Housekeeping. Any housekeeping attendant can be inactivated as long as they are not included in any current date task sheets.

Modifying Housekeeping Attendant Information

To modify information about a housekeeping attendant, do the following:

  1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, select Housekeeping Attendants.

  2. Search for the housekeeping attendant that you want to modify using the following criteria:

    • Property: Select another property from this list of values if you are working in a multi property environment. This field is visible when the OPP_MHOT Multi-Property add-on license is active.

    • Code: Enter the code of the attendant whose information you want to edit.

    • Description: Enter the description of the attendant whose information you want to edit.

    • Show Inactive: Select this check box to have all attendants with inactive status included in the display list.

  3. Select the required housekeeping attendant that you want to modify and then click the Actions vertical ellipse. You can perform the following actions:

    • Delete: Click Delete to delete the housekeeping attendant.

    • Edit: Edit the required information and click Save.