Preface

The Oracle Retail Integration Bus Implementation Guide provides detailed information that is important when implementing RIB.

Audience

The Implementation Guide is intended for the Oracle Retail Integration Bus application integrators and implementation staff, as well as the retailer's IT personnel.

Customer Support

https://metalink.oracle.com

When contacting Customer Support, please provide:

Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to recreate
Exact error message received
Screen shots of each step you take

Review Patch Documentation

For a base release (".0" release, such as 13.0), Oracle Retail strongly recommends that you read all patch documentation before you begin installation procedures. Patch documentation can contain critical information related to the base release, based on new information and code changes that have been made since the base release.

Oracle Retail Documentation on the Oracle Technology Network

In addition to being packaged with each product release (on the base or patch level), all Oracle Retail documentation is available on the following Web site:

http://www.oracle.com/technology/documentation/oracle_retail.html

Documentation should be available on this Web site within a month after a product release. Note that documentation is always available with the packaged code on the release date.

Conventions

The following text conventions are used in this document:

Convention	Meaning
boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
`monospace`	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.