Customer Returns

 

RWMS is responsible for communicating Customer Returns Information to the Host System.

RWMS provides the capability to process item level return information. Information to the host upon completion of the process will include: item information, unit quantity information, the RMA number, zero or more reason codes, zero or more action codes, and possibly replacement items and replacement quantities.

 

 

Message Type

XSD

custreturn

CustRetDesc.xsd

 

 

Disclaimer: This document is a general data mapping and reference guide for data coming in and out of Oracle Retail application systems via RIB messages; it is not meant to give detailed information about every possible data scenario.