Oracle Retail Operations Guides are designed so that you can view and understand the application's 'behind-the-scenes' processing, including such information as the following:
Key system administration configuration settings
Technical architecture
Functional integration dataflow across the enterprise
This operations guide is designed for System Administrators, Developers, and Applications Support personnel. Its purpose is to provide a basic understanding of the Oracle Retail Integration Bus components, how messages flow between them, and the operational activities surrounding these components. It also provides templates for using the RIB as an alternative to FTP batch jobs for transferring files from one system to another.
For more information, see the following documents in the Oracle Retail Integration Bus Release 13.0.2 documentation set:
Oracle Retail Integration Bus Release Notes
Oracle Retail Integration Bus Installation Guide
Oracle Retail Integration Bus Integration Guide
Oracle Retail Integration Bus Implementation Guide
When contacting Customer Support, please provide:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to recreate
Exact error message received
Screen shots of each step you take
If you are installing the application for the first time, you install either a base release (for example, 13.0) or a later patch release (for example, 13.0.2). If you are installing a software version other than the base release, be sure to read the documentation for each patch release (since the base release) before you begin installation. Patch documentation can contain critical information related to the base release and code changes that have been made since the base release.
In addition to being packaged with each product release (on the base or patch level), all Oracle Retail documentation is available on the following Web site:
http://www.oracle.com/technology/documentation/oracle_retail.html
Documentation should be available on this Web site within a month after a product release. Note that documentation is always available with the packaged code on the release date.
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A hyperlink appears like this.
Oracle Retail Security Manager includes the following third-party open-source applications:
Software Provider: lo4j
Software Name: log4j
Software Version: UnknownJar File Name: log4j.jar
Provider Web Site:
http://logging.apache.org/log4j/docs/index.html
License: Apache
Software Provider: Apache XML Project
Software Name: xerces
Software Version: Unknown
Jar File Name: xercesImpl.jar
Provider Web Site:
http://xerces.apache.org/xerces-j
License: Apache
Software Provider: Apache XML Project
Software Name: xerces
Software Version: Unknown
Jar File Name: xml-apis.jar and/or xmlParserAPIs.jar (one and the same, with xmlParserAPIs.jar being deprecated)
Provider Web Site:
http://xerces.apache.org/xerces-j
License: Apache
Software Provider: GNU
Software Name: gsort (renamed from gnu sort)
Software Version: Unknown
Provider Web Site:
http://www.gnu.org/software/textutils/textutils.html
License: GPL
Software Provider: Hibernate
Software Name: Hibernate
Software Version: 2.1.8
Jar File Name: hibernate2.jar
Provider Web Site: