The Oracle Retail Integration Bus Implementation Guide provides detailed information that is important when implementing RIB.
The Implementation Guide is intended for the Oracle Retail Integration Bus application integrators and implementation staff, as well as the retailer's IT personnel.
For more information, see the following documents in the Oracle Retail Integration Bus Release 13.0.3 documentation set:
Oracle Retail Integration Bus Release Notes
Oracle Retail Integration Bus Integration Guide
To contact Oracle Customer Support, access My Oracle Support at the following URL:
When contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to recreate
Exact error message received
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If you are installing the application for the first time, you install either a base release (for example, 13.0) or a later patch release (for example, 13.0.2). If you are installing a software version other than the base release, be sure to read the documentation for each patch release (since the base release) before you begin installation. Patch documentation can contain critical information related to the base release and code changes that have been made since the base release.
In addition to being packaged with each product release (on the base or patch level), all Oracle Retail documentation is available on the following Web site (with the exception of the Data Model which is only available with the release packaged code):
http://www.oracle.com/technology/documentation/oracle_retail.html
Documentation should be available on this Web site within a month after a product release. Note that documentation is always available with the packaged code on the release date.
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