Oracle Retail Operations Guides are designed so that you can view and understand the application's behind-the-scenes processing, including the following:
Key system administration configuration settings
Technical architecture
Functional integration dataflow across the enterprise
This operations guide is designed for system administrators, developers, and applications support personnel. It provides a basic understanding of the Oracle Retail Integration Bus components, how messages flow between them, and the operational activities surrounding these components. It also provides templates for using the RIB as an alternative to FTP batch jobs for transferring files from one system to another.
For more information, see the following documents in the Oracle Retail Integration Bus Release 13.0.4 documentation set:
Oracle Retail Integration Bus Release Notes
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.comWhen contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take
When you install the application for the first time, you install either a base release (for example, 13.0) or a later patch release (for example, 13.0.4). If you are installing the base release, additional patch, and bundled hot fix releases, read the documentation for all releases that have occurred since the base release before you begin installation. Documentation for patch and bundled hot fix releases can contain critical information related to the base release, as well as information about code changes since the base release.
Documentation is packaged with each Oracle Retail product release. Oracle Retail product documentation is also available on the following Web site:
http://www.oracle.com/technology/documentation/oracle_retail.html(Data Model documents are not available through Oracle Technology Network. These documents are packaged with released code, or you can obtain them through My Oracle Support.)
Documentation should be available on this Web site within a month after a product release.
The following text conventions are used in this document:
Convention | Meaning |
---|---|
boldface | Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary. |
italic | Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. |
monospace |
Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. |
Oracle Retail Security Manager includes the following third-party open-source applications:
Software Provider: lo4j
Software Name: log4j
Software Version: UnknownJar File Name: log4j.jar
Provider Web Site:
http://logging.apache.org/log4j/docs/index.html
License: Apache
Software Provider: Apache XML Project
Software Name: xerces
Software Version: Unknown
Jar File Name: xercesImpl.jar
Provider Web Site:
http://xerces.apache.org/xerces-j
License: Apache
Software Provider: Apache XML Project
Software Name: xerces
Software Version: Unknown
Jar File Name: xml-apis.jar and/or xmlParserAPIs.jar (one and the same, with xmlParserAPIs.jar being deprecated)
Provider Web Site:
http://xerces.apache.org/xerces-j
License: Apache
Software Provider: GNU
Software Name: gsort (renamed from gnu sort)
Software Version: Unknown
Provider Web Site:
http://www.gnu.org/software/textutils/textutils.html
License: GPL
Software Provider: Hibernate
Software Name: Hibernate
Software Version: 2.1.8
Jar File Name: hibernate2.jar
Provider Web Site: