IB24

INTERFACE ID

IB24 – Customer Returns

SOURCE

RWMS

DESTINATIONS

External

INTEGRATION STYLE

Asynchronous  – Unidirectional

DESCRIPTION

RWMS communicates Customer Returns Information to the Host System.

RWMS provides the capability to process item level return information. Information to the host upon completion of the process includes the following: item information, unit quantity information, the RMA number, zero or more reason codes, zero or more action codes, and (possibly) replacement items and replacement quantities.

DATA

Message Type	XSD
custreturn	CustRetDesc.xsd

DEPLOYMENT

RIB

INTEGRATION SERVICE LEVELS

Guaranteed, once-only delivery to destination

Yes

Scheduled data exchange

No

Audit-trail kept for data exchange (state historical duration of audit trail)

Auditing at message level.

Alerting required should data exchange fail?

Yes

Retry of data exchange necessary?  (state number of times before error is logged or failure condition is met)

Yes. RIB Hospital.

Data purge on data transmittal?

Yes

Security on data exchange required?

No

PERFORMANCE SERVICE LEVELS

If this is a server application, what is the design-time number of concurrent clients that will be serviced?

Priority of integration (High, Medium, Low)?

Fail-over required?

Expected response time or batch processing window

N/A

Frequency of messaging or batch data exchange