Preface

This Developers Guide describes the integration and flow requirements of the Retail Service Backbone Product.

Audience

This guide is for:

• Developers

• Integrators and implementers

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Related Documents

For more information, see the following documents in the Oracle Retail Service Backbone Release 14.0 documentation set:

• Oracle® Retail Service Backbone Installation Guide

• Oracle® Retail Service Backbone Security Guide

• Oracle® Retail Service Backbone Implementation Guide

• Oracle® Retail Service Backbone Release Notes

• Customer Support

  To contact Oracle Customer Support, access My Oracle Support at the following URL:

  https://support.oracle.com
  

  When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

  Improved Process for Oracle Retail Documentation Corrections

  To more quickly address critical corrections to Oracle Retail documentation content, Oracle Retail documentation may be republished whenever a critical correction is needed. For critical corrections, the republication of an Oracle Retail document may at times not be attached to a numbered software release; instead, the Oracle Retail document will simply be replaced on the Oracle Technology Network Web site, or, in the case of Data Models, to the applicable My Oracle Support Documentation container where they reside.

  This process will prevent delays in making critical corrections available to customers. For the customer, it means that before you begin installation, you must verify that you have the most recent version of the Oracle Retail documentation set. Oracle Retail documentation is available on the Oracle Technology Network at the following URL:

  http://www.oracle.com/technetwork/documentation/oracle-retail-100266.html
  

  An updated version of the applicable Oracle Retail document is indicated by Oracle part number, as well as print date (month and year). An updated version uses the same part number, with a higher-numbered suffix. For example, part number E123456-02 is an updated version of a document with part number E123456-01.

  If a more recent version of a document is available, that version supersedes all previous versions.

  Oracle Retail Documentation on the Oracle Technology Network

  Documentation is packaged with each Oracle Retail product release. Oracle Retail product documentation is also available on the following Web site:

  http://www.oracle.com/technetwork/documentation/oracle-retail-100266.html
  

  (Data Model documents are not available through Oracle Technology Network. These documents are packaged with released code, or you can obtain them through My Oracle Support.)

  Documentation should be available on this Web site within a month after a product release.

  Conventions

  The following text conventions are used in this document:

  Convention	Meaning
  boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
  italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
  monospace	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.