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Oracle® Retail Service Backbone Oracle Retail Integration Console Guide
14.1
E57332-01
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2 Concepts

This chapter describes few concepts relevant to the RIC product.

Integration Flow

In an integrated environment the consumer and provider of computational services are linked through the integration layer. The consumer request can flow through multiple components before it reaches the provider. For the purpose of this document, the flow of request from consumer to provider through the intermediate components is called an integration flow.

Message Family

The retail business objects (RBO) are classified into different categories based on the business function it serves. These are called message families. Examples of message families include Item, ItemLoc, ASNIn and so on.

SLA Alert and Business Alert

In RSB when the message flows through the system, it may encounter conditions that are set to alert the user. Some of the conditions are service level agreement (SLA) conditions like response time. Some of them may be business conditions like an order for more than a certain amount. If the message meets any of the alert conditions, the system generates the corresponding alert. Users or applications interested in the alert can subscribe to alert notifications.