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INTERFACE ID |
RMS 211 – Inventory Back Order Service |
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SOURCE |
RMS |
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DESTINATIONS |
OMS |
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REFERENCE |
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INTEGRATION STYLE |
Web Service Request/Response |
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DESCRIPTION |
Retailers selling through ecommerce channels often take customer orders, even if inventory is not available, with the expectation of future inventory being available to fill the order. If an order is captured against future inventory, the order is placed in ‘backordered’ status in the order management system (OMS). This web service is used for an external OMS to send backorder reserve requests to RMS when a customer fulfillment is made and backorder release requests when inventory is made available at the fulfillment location. |
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DATA |
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DEPLOYMENT |
RSB |
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INTEGRATION SERVICE LEVELS |
Guaranteed, once-only delivery to destination |
No |
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Scheduled data exchange |
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Audit-trail kept for data exchange (state historical duration of audit trail) |
Optional |
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Alerting required should data exchange fail? |
Optional |
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Retry of data exchange necessary? (state number of times before error is logged or failure condition is met) |
N/A |
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Data purge on data transmittal? |
N/A |
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Security on data exchange required? |
Optional |
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