Oracle® Retail Financial Integration for Oracle Retail Merchandise Operations Management and Oracle Financials Installation Guide Installation Guide Release 16.0.023 E92036-01 |
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This section provides few guidelines around few issues one might encounter while configuring PeopleSoft services to integrate with ORFI
Note: These are broad guidelines. If problem persists then get a PeopleSoft administrator should validate the installation and service availability. |
If you encounter either of the below mentioned errors while building the PeopleSoft project objects, try This section provides guidelines around few issues one might encounter while configuring PeopleSoft services to integrate with ORFI
Issue:
Open file operation failed. <FilePath>\PSBUILD.LOG
Resolution:
Ensure to set the valid path for the log file shown in the above screen. Below screen shot shows how to change and validate the log file path.
Issue:
Open file operation failed. <FilePath>\PSBUILD.SQL
Resolution:
Ensure to set a valid Set a valid path for the SQL file in Scripts tab. Check the below screen shot
Issue:
PeopleSoft service is not able to deliver messages to RFI. The system will throw an error message:
"Integration Gateway - HttpTargetConnector:ExternalApplicationException. Http status code HttpStatusCode returned : 500. (158,10623) RFI_INT_AP.RFI_WEBSERVICE_AP.RFI_WEBSERVICE_AC.OnExecute Name:RFI_Meth_InitRequest PCPC:8443 Statement:111…."
Resolution:
Follow the below mentioned steps and screen prints:
Check the Target system is up and running (ORFI is the Target system)
Validate the Primary URL value of the Target system in PeopleSoft :-
Navigation: Main Menu -> PeopleTools -> Integration Broker -> Integration Setup -> Service Operation
Note: Routing parameter value needs to be checked for respective Service Operation. Below are list of Service operations used with ORFI. Please note these are not exact names of the service operation. |
Vendor
Payment Terms
Currency Rate
COMBO CF Edit Request
DrillForwardBackward Service
The screenshots below show navigation for Vendor Service. Similar look up needs to be done for the service which has issue
Navigation: Main Menu ->PeopleTools -> Integration Broker -> Integration Setup -> Services
Search for service - SUPPLIERBUSINESSEVENTHANDLERSE and click on Service Link.
On the Service Definition page, click the Service Operation link to open Service Operation
Click the Routings tab.
Click the routing definition link. Look up the highlighted square in the above screen shot. This should open a pop-up window
Click on the "Connector properties" tab and validate the WSDL /Target URL reference given against "Primary URL". This should be pointing to service that is being invoked in RFI. If this is different, then Change the URL to point to the one configured in RFI. Save the changes by pressing "Save" button.
Issue:
Messages are not published to Retail from PSFT.
Resolution:
Check the status of the Domain to be active. The same can be verified by following below screen shots:-
Issue:
Invalid Business Unit error while creating Supplier in PeopleSoft. The system will throw a validation message "Operator Business Unit - XXX is not a AP Business Unit" if the Business Unit assigned to the user is not a Accounts Payable Business Unit.
Resolution:
Check the default business unit assigned to the current user by following below mentioned steps.
Navigation: Main Menu -> SetUp Financials/Supply Chain -> Common Definitions -> User Preferences -> Define User Preferences
Click on Overall Preferences to open the preferences assigned to the user as shown in the below screen shot:-
Verify the Business Unit assigned to the user is defined as a Payable Business Unit. If not, make a business decision like whether to add the Business Unit or change the Business unit of the user.
Navigation: Main Menu -> Set up Finance / Supply Chain -> Business Unit Related -> Payables -> Payables Definition