POS69       

FUNCTIONAL INTERFACE ID	POS69 – Customer Order Lookup  - Customer Order Details
Description	POS users have the ability to search for customer orders.  POS will call the OMS, and the OMS will return a list of customer orders matching the customer’s information. POS users can then select a specific order and call OMS to get the details for that order.
Resources	CommerceAnywhereSolutionXref
Consumer(s)	Point of Sale
Provider	Order Management System (OMS)
Business Process	Customer Returns
Integration Context Model	Returns to the Store
Scenario Models	Commerce Anywhere Business Scenario Models
Integration Catalog	OMS19