oms FulfillOrderCancelConfirm Web Service
Functional Description
If a customer order cancellation is initiated by an order management system (OMS) that is being fulfilled from a store, it is assumed that prior to cancelling the order a confirmation is needed from the store that the order can in fact be cancelled. In some cases, it may be considered too late to cancel because the customer has already picked up the order or SIM has already shipped it, but the update was not yet processed by OMS. So, enforcing a confirmation prior to canceling the order and reimbursing the customer is intended to prevent possible fraud. This service is used by OMS to process a cancellation confirmation sent by SIM. If the order was considered cancelable, then OMS would next send the approved cancellation onto RMS to release inventory.
Technical Description
Services
oms-FulfillOrderCancelConfirmService |
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Description |
null |
Integration Catalog |
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Service WSDL |
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ServiceDefinition.xml |
Operations
Operation Name |
Description |
orderCancelConfirm |
null |
Operation Business Objects (Payload)
Operation Name |
Input |
Input Sample |
Output |
Output Sample |
orderCancelConfirm |