1 Introduction

The Universal Service Mapper (USM) is an application component of Retail Integration Cloud Service (RICS) that allows the definition, mapping, and configurations needed to support the integration between two heterogeneous applications. Typically, this is an Oracle Retail application found in the Merchandise Foundation Cloud Service and an application external to Oracle Retail, such as Oracle Warehouse Management.

RICS USM supports two of styles of input for an integration: message-based and service-based. Within the RGBU, message-based flows are performed across the Retail Integration Bus. External applications are predominately service-based, so the output of USM is a call is to an external service. Service calls from an external service are transformed to the correct style and format for the internal application.

The functional requirement for the USM is to act as the place to transform the Oracle Retail application data style and the data format into the data format expected by the external application, and then to perform the transformations of the external application's response.