INTERFACE ID |
RM 00 – Returns Management Service
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SOURCE |
External |
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DESTINATIONS |
POS |
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REFERENCE |
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INTEGRATION STYLE |
Web Service Request/Response |
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DESCRIPTION |
A service for Evaluating the returns information. RM uses messages to communicate item and transaction level return information between the Store Point of Service and Returns Management. Information about the item(s) being returned, the customer performing the return and the store where the item(s) is being returned is sent from POS to RM. RM evaluates the information against a set of item and transaction rules. The resulting approval or denial message is sent from RM to POS to manipulate the return behavior at POS |
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DATA |
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DEPLOYMENT |
RSB |
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INTEGRATION SERVICE LEVELS |
Guaranteed, once-only delivery to destination |
No |
Scheduled data exchange |
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Audit-trail kept for data exchange (state historical duration of audit trail) |
Optional |
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Alerting required should data exchange fail? |
Optional |
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Retry of data exchange necessary? (state number of times before error is logged or failure condition is met) |
N/A |
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Data purge on data transmittal? |
N/A |
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Security on data exchange required? |
Optional |