3 Internationalization

Internationalization is the process of creating software that is able to be translated more easily. Changes to the code are not specific to any particular market. Retail Data Extractor has been internationalized to support multiple languages. Retail Data Extractor serves as the source to Retail Insights Internationalization, extracting RMS languages for translation.

Note: Retail Data Extractor uses DB language code and not ISO codes for all the supported languages. Retail Data Extractor will look up RMS language codes and Retail Insights will convert them to DB language codes. If, in the case a language supported by Retail Insights is not available in the source system, then the language under SRC_LANGUAGE_CODE will be used as the local language.

This section describes configuration settings and features of the software that ensure that the base application can handle multiple languages.

Translation

Translation is the process of interpreting and adapting text from one language into another. Although the code itself is not translated, components of the application that are translated may include the following:

• Graphical user interface (GUI)

• Error messages

• Reports

The following components are not translated:

• Documentation (online help, release notes, installation guide, user guide, operations guide)

• Batch programs and messages

• Log files

• Configuration tools

• Demonstration data

• Training materials

RMS is setup to translate data into 17 languages other then English. Retail Data extractor extracts this language information from RMS and is passes the same to Retail Insights for translation at user interface.

• Chinese (simplified)Chinese (traditional)CroatianDutchFrenchGermanGreekHungarianItalianJapaneseKoreanPolishPortuguese (Brazilian)RussianSpanishSwedishTurkish

Multi-Language Setup

Retail Insights data is supported in 18 languages. This section provides details of various scenarios that may come across during implementation. See "Translation" for a list of supported languages.

Since multi-language data in Retail Data Extractor is dependent on the availability of the multi-language data in the source system, it is important to understand various scenarios the user may encounter. Before proceeding review the following facts about multi-language support:

• Retail Data Extractor programs extracts multi-language data from source systems.

• Retail Data Extractor securely transfers this data to Retail Insights in the form of flat files.

• A list of languages for multi-language data support can be chosen during the installation process. Please refer to the Oracle Retail Insights Installation Guide for more details.

• Depending on the implementation, the source system may or may not have data for particular supported language(s). For example, RMS supports Item Descriptions in multiple languages but the item's description may not be available in the translated languages.

• For source system released languages, please refer to source system Operations Guides.

• A primary language will be set up in Retail Insights for data purposes to be supported within the source system.