CERTIFICATE OF DEPOSIT ACCOUNT APPLICATION

The certificate of deposit account application has been created so as to enable customers to apply for a deposit account by providing details of the deposit to be opened along with minimal personal details. All the required disclosures and notices are displayed as part of the application and all regulations governing the bank and applicant involved have been kept in mind while identifying information to be captured.

The application tracker has been built so as to enable tracking of the application once it has been submitted. The application tracker also enables the applicant to retrieve and complete an application that has been saved.

Certificate of Deposit Workflow

Following are the steps involved as part of application submission:

• Account Information: In this section, you can identify the holding pattern of the account, i.e. whether the account is to be jointly held and subsequently identify if the co-applicant is an existing customer of the bank or a new user.
• Applicant Information: The applicant information sections consist of details such as basic personal information, identity, contact, and employment information of the applicant.
• Deposit Setup: This section comprises of two sub sections, one in which you can define details of your deposit account such as deposit amount, tenure and interest frequency, and the other in which you can specify funding details such as the method through which you will fund the initial deposit on your account and to specify details of funding including amount to be funded and subsequent account or card details from which the amount is to be debited.
• Review and Submit: This section comprises of two sub sections. The first displays the summary of the application. You can verify details submitted as part of the application and can modify any if required. The second sub section displays the disclosures and notices applicable on the deposit application. You can view details of these disclosures and notices and give consent to them before submitting the application to the bank.
• Confirmation: This section displays a message confirming that the application has been submitted along with account number and additional steps that might be required to be taken by the applicant or the bank. If the bank has configured the debit bureau check step for certificate of deposit applications, the debit decision outcome is also displayed and if positive, the account number that is generated to the bank is displayed as well.

How to reach here:

Dashboard > Certificate of Deposits

To apply for certificate of deposit:

1. The state of residence screen appears.

State of Residence

Field Description

Field Name	Description
Please select your state of residence
Select State	You are required to select the state in which you reside.

2. From the drop-down list, select the state of residence, and click Select.
   The product list screen appears.
   OR
   Click Cancel if you do not want to proceed with the application.

3. Once the appropriate product is selected, click Proceed. The Certificate of Deposit Offers screen appear.

4. Once the appropriate product is selected, click Apply. The Orientation screen of the specific certificate of deposit account offer is displayed containing details informing the applicant about the steps involved in the application, details required for application and eligibility criteria. Additionally, the orientation screen also displays text defining the USA Patriot Act, by which you are informed about the bank’s need to comply with the specific act and the requirement to capture certain information of all applicants.

5. Click Continue, if you are an anonymous user.
   OR
   Click Login if you are a registered user. For more information click here.
   OR
   Click Cancel to abort the certificate of deposit application process. For more information on cancel-ling an application click here.
6. The certificate of deposit requirement screen appears. Enter the deposit account details like, deposit amount, tenure, interest payout frequency, and if there is a co-applicant.

Certificate of Deposit Requirement

Field Description

Field Name	Description
Which currency should this account have?	The currency (US dollars) of the deposit account will be displayed.
Would you like to add a co-applicant?	You can identify whether a co-applicant is to be added to the application or not.
Is Co-applicant an existing user	Indicates whether the co-applicant is an existing user. This field appears, if you select Yes, in the Would you like to add a co-applicant? field.
Co-applicant Customer ID	You are required to enter the co-applicant’s customer ID, if the co-applicant is an existing user. This field appears, if you select Yes, in the Is Co-applicant an existing user? field.
Send Verification Code via	Indicates the channel on which the verification code is to be sent. The options are: Co-applicants registered email address Co-applicants registered phone number This field appears, if you select Yes, in the Is Co-applicant an existing user? field.

7. Enter the account currency.
8. If there is a co-applicant click Yes from the Would you like to add a co-applicant? field.
   OR
   Click No if there is a single applicant.
9. If co-applicant is an existing user click Yes in the Is co-applicant an existing user? field.
   OR
   Click No if the co-applicant is not an existing user.
10. If you click Yes in the Is co-applicant an existing user? field, enter the co-applicant customer ID in the Co-applicant Customer ID field.
11. Once the co-applicants customer ID is entered, it needs to be verified. From the Send Verification Code via field, select the appropriate option to receive the verification code.
12. Click Verify.The Verification screen appears.
13. In the Verification Code field, enter the verification code and click Submit.
14. Code verified message appears. Click Continue. The Primary Information, Proof of Identity, Contact Information, Employment Information, and Fund Your Deposit. Depending on the number of co-applicants, the respective sections are added.

Applicants Profile Details

15. Click the appropriate section to enter the details.

Primary Information

In the primary Information screen enter the appropriate information like, salutation, first name, last name, date of birth, citizenship, etc.

Primary Information

Field Description

Field Name	Description
Salutation	Salutation of applicant. The options are: Mr Ms Mrs Others
First Name	First name of the applicant. You can modify the first name, if required. The first name appears, If it is updated in the ApplicantAn applicant refers to an individual or a non-individual (organization or trust) who has applied for one or more main lines. Information section.
Middle Name	Middle Name of the applicant. You can modify the middle name, if required. The middle name appears, If it is updated in the Applicant Information section.
Last Name	Last name of the applicant. You can modify the last name, if required. The last name appears, If it is updated in the Applicant Information section.
Gender	Applicants gender.
Suffix (Optional)	Suffix of the applicant. The suffix appears, If it is updated in the Applicant Information section.
Date of Birth	Date of birth of the applicant. The date of birth is validated against the selected state of residence to check the age of majority.
Citizenship	Applicants country of citizenship. By default the system displays United States as country of citizenship. Select the new country name if the applicant is non resident of United States.
Permanent Resident	Indicates whether applicant is permanent resident. United States citizens or resident aliens are allowed to submit applications. The applications of residents, other than United States is rejected.
Country of Resident	This field is enabled only if you have identified that you are not a permanent resident of the United States by selecting No in the Permanent Resident field. In this case, you are required to identify the country in which you reside.

16. Click Continue . The Proof of Identity section appears.

Proof of Identity

In the proof of identity section enter the social security number, identity type, state of issue, ID number, and expiry date.

Proof of Identity

Field Description

Field Name	Description
Social Security Number	Indicates the social security number of the United States resident.
Type of Identification	Identification type of the applicant. The identification type could be: State ID Driving License Matricular Consular Card
State of Issue	State name where the identification type is issued. This field appears if you select State ID or Driving License in Type of Identification list.
ID Number	Identification number corresponding to the identification type.
Expiration Date	Identification proof expiry date. The expiration date should not be the backdated date.

17. Click Continue to save the identification information. The Contact Information section appears.

Contact Information

In the contact information section enter the contact details such as, email, current residential address, and phone number.

Enter the Previous Residential Address details if you have stayed at the current location for less than the specified period.

Contact Information

Field Description

Field Name	Description
Email
Email	Email ID of the applicant.
Confirm Email	Re-enter the email ID to confirm.
Phone Number
Phone Type	Type of phone. The options are: Personal Mobile Work Mobile Home Phone Work Phone
Primary Phone Number	Phone number corresponding to the selected phone type.
Alternate phone number	Alternate phone number other than the primary phone. Click Yes if you wish to add an alternate phone number.
Phone Type	Phone type being added as alternate phone number. The options are: Personal Mobile Work Mobile Home Phone Work Phone This field appears if you select Yes in the Add an alternate phone number field. The phone types are same as primary phone type, if you select Work Mobile as primary type than the same does not appear in the alternate phone type.
Phone Number	Phone number corresponding to the alternate phone type. This field appears if you select Yes in the Add an alternate phone number field.
Residential Address
Accommodation Type	Residential accommodation type of the applicant. The accommodation types are: Company Provided Inherited Leased Owned Parental Rented Other
Address 1-2	Address details of the applicant.
City	City where the applicant resides.
State	State name of the applicant.
Zip Code	Zip code of the applicant.
Staying Since	Date since when the applicant is staying at the current address. If the date is less than the specified number of period, the Previous Residential Address section appears.
Previous Residential Address
Accommodation Type	Residential accommodation type of the applicant. The accommodation types are: Company Provided Inherited Leased Owned Parental Rented Other
Address line 1-2	Address line 1 and 2 of the previous residence.
City	City name of your previous residence.
State	State name of your previous residence.
Zip Code	Zip code of your previous residence. Enter the zip code in format zip+4 in addition to regular format.

Employment Information

In this section enter details of your employment over a defined period starting with your current primary employment. The details required are type of employment, subsequent status, and if you are salaried or self employed, the company or employer name and date on which specific employment was started.

Employment Information

Field Description

Field Name	Description
Employment Type	The type of your current primary employment. The types are: Salaried Self Employed Others
Employment Status	Occupation status of the applicant. The options are: Part Time Full Time If you select Others option in the Employment Type list, following options may appear: Home Duties Non-Resident Pensioner Retired Student Superannuation Unemployed Casual Contractor
Company Name or Employer	Name of the company or firm in which the applicant is employed. This field appears if you select Salaried or Self Employed in Employment Type list.
Start Date	Date on which you started the employment. This field appears if you select Salaried or Self Employed in Employment Type list.

18. Click Add to update the employment information.

Note: You can lick to edit the employment information.

• Click Continue to proceed with the application process.

17. Click Continue. The Setup Your Deposit section appears.

Setup Your Deposit

This page comprises of two sub sections, one in which you can define details of your deposit account such as deposit amount, tenure and interest frequency, and the other in which you can specify funding details such as the method through which you will fund the initial deposit on your account and to specify details of funding including amount to be funded and subsequent account or card details from which the amount is to be debited.

Setup Your Deposit

Field Description

Field Name	Description
Deposit Amount	The amount for which you wish to open a deposit account with the bank.
Tenure	The tenure or term for which the deposit is being opened. The acceptable term range will be displayed against this field. You can specify term in years, months and days.
Interest Payout Frequency	The frequency in which you would like to receive interest. This field will be displayed once you have defined the amount and tenure for which you are opening a deposit with the bank. This field will contain all the possible interest payout frequencies based on the amount and tenure you have entered.
Interest Rate	The interest rate applicable on the deposit account. The interest rate will be fetched and displayed once you have specified all details of the deposit i.e. amount, tenure and interest payout frequency.
Your Funding Source
I will use my Credit Card	Select this option if you wish to transfer funds from your credit card.
I will use my Debit Card	Select this option if you wish to transfer funds from your debit card.
I will transfer funds from another account with the bank (Your savings or checking account)	Select this option if you wish to transfer funds from your savings or checking account held with the bank. This option will be available only if you are an existing customer of the bank.
I will transfer funds from my account at another bank (Your bank charges may apply)	Select this option if you wish to transfer funds from your savings or checking account held with another bank. This option will be available only if you are an existing customer of the bank.
Account Number	This field will be displayed only if you have selected the option to fund your account from one of your savings or checking accounts held with the bank. All your active savings and checking account that are held with the bank will be displayed in a dropdown and will be available for selection with the exception of any accounts that are in a debit block state.
The following fields appear if you opt to fund your account via an account held with another bank
Account Number	All your linked savings and checking accounts will be displayed in this dropdown and will be available for selection.
Account Name	This field will be displayed once you have selected an account. This field will display the name of your account.
Bank ID	The ID of the bank in which your account is held. This field will be displayed once you have selected an account.
Bank Branch	The branch at which your account is held. This field will be displayed once you have selected an account.
The following fields are displayed if you opt to fund your account via credit card or debit card
Card Type	Enter your card’s network provider. For example: VISA, American Express, Discovery.
Card Number	Enter your card number as it is printed on the card.
Expiration Date (Month and Year)	Enter the month and year on which your card expires.
Name on Card	Enter your name as it is printed on the card.
Security Code	Enter the security code of your card. Your security code is the three digit number printed on the back of your card. On an American express credit card, it is the four digit number printed on the front of your card just above your card number.

18. Click Continueto proceed with the certificate of deposit application process.
    OR
    Click Modify to edit and update the deposit funding details.

18. Click Continue .
    OR
    Click Save for Later, to register and resume the loan application at later stage. For more information on save for later, click here.
    OR
    Click Cancel to close the auto loan application process. For more information on cancel-ling an application, click here.

19. Click Continue. Click Review and Submit. The review screen appears.

Review and Submit

The review and submit page consists of the following two sub sections:

• Application Verification – This section will display all the information you have entered in the application. You can verify that all the information provided by you is correct and make any changes if required.
• Disclosures and Consents – This section displays all the various disclosures and notices impacting you and the bank. The facility to provide your consent to a disclosure is provided against each disclosure.

Disclosures and Consents

Field Description

Field Name	Description
ESIGN Disclosure
I have reviewed and consent to the ESIGN Disclosure	Indicates to provide consent to the Esign disclosure.
TIN Certification and Backup Withholding
I certify and sign under penalty of perjury, that all 4 tax status certification statements above are true	Select this check box to acknowledge that you accept the information submitted by you is correct.
Additional Disclosure
I acknowledge that I have reviewed and agree to the Product Legal Documents and Privacy Policy Notice	Indicates to acknowledge that you have read the product legal document and privacy policy of the bank.

20. Click to edit the loan requirement details.
21. Once the details are verified and edited click Continue.
22. The review and submit screen appears. Click Submit .
23. The application reference number is generated with the conditional approval.

Submitted Application

This section displays a message confirming that the application has been submitted along with details on additional steps that might be required to be taken by the applicant or the bank. If the bank has configured the debit bureau check step for certificate of deposit applications, the debit decision outcome is also displayed and if positive, the account number that is generated to the bank is displayed as well.

24. Click Track your Application. The application dashboard screen appears. For more information on track application click here.
    OR
    Click Go to Homepage to navigate to the application dashboard screen.
25. The Login screen appears. In the USERNAME field, enter the user name created while submitting the application.
26. In the PASSWORD field, enter the password.
27. Click Login. The application tracker screen appears with submitted as well as in draft applications.

28. If the applicant who has filled in the application details is not a registered channel you can register for channel access. Click Register.

Register User

To register an applicant:

• In the Email field, enter the email address.
• To confirm enter the enter the email ID in the Confirm Email field.
• Click Verify link to verify the entered email address.
• In the Verification Code field, enter the verification code sent on the registered email ID.
• Click Resend Code, if the code is not received.
• Click Submit. The successful email verification message appears.
• In the Password field, enter the password required for log-in.
• To confirm enter the password in the Confirm Password field.

Register Applicant

Field Description

Field Name	Description
Email	The email ID of the co-applicant.
Confirm Email	To confirm re-enter the email ID.
Password	Indicates the password required for the login.
Confirm Password	To confirm re-enter the password.

• Click Send Link to receive the co-applicants registration link.
  OR
  Click Track Application to view the applications status.
  OR
  Click Go To Homepage to view the loan application.

Cancel an Application

At any point you can cancel an application.

To cancel an application:

• Click Cancel. The cancel application screen appears with reasons to cancel.

Cancel Application

Field Description

Field Name	Description
Reason for Cancelling	Indicates the reason to cancel an application. The cancellation reason could be: Difficulty in completing the form Insufficient time Need more product details Incorrect product selection Others
Please Specify	Specify the reason to cancel the application. This field appears if you select Others option in the Reason for Cancelling.

• Select the appropriate reason for cancelling the application.
• Click Cancel and Exit to cancel and exit the application. Application has been cancelled message appears.
  OR
  Click Return to Application to view the loan application.

• Click Go To Homepage to navigate to the application dashboard screen.

Save for Later

There will be two scenarios in this case

• If the applicant is a registered user and he/she is already logged in then the applicant will get a confirmation page indicating submission saved successfully.
• If the applicant is a new user i.e. who is not registered on channel, then he/she will need to go through the following steps.

To save an application:

• Click Save for Later. The Save and Complete Later screen appears.
• In the Email field, enter the email address.
• To confirm enter the enter the email ID in the Confirm Email field.
• Click Verify link to verify the entered email address.
• In the Verification Code field, enter the verification code sent on the registered email ID.
• Click Resend Code, if the code is not received.
• Click Submit. The successful email verification message appears.
• In the Password field, enter the password required for log-in.
• To confirm enter the password in the Confirm Password field.

Save Later

Field Description

Field Name	Description
Email	The email ID of the user.
Confirm Email	To confirm re-enter the email ID entered in the Email field.
Password	Indicates the password required for login.
Confirm Password	To confirm re-enter the password entered in the Password field.

• Click Save Application .
  OR
  Click Cancel Application to close the save and complete later screen.
  OR
  Click Return to Application to navigate to the application screen.
  

Note: The saved application appears in Track Application under In Draft. You can click the application summary and resume application submission process.

• Click Track your Application. to view the application status.

Application Tracker

The track application allows you to view the progress of the application. Through track application you can:

• View submitted application: It allows you to view the submitted application details; any view information related to the application and complete pending tasks applicable.
• View application in draft: If you click save for later while submitting the application, the application is saved as draft application. So that you can retrieve the application at later stage and complete the application submission process.

To track an application:

• Click Track Application on the dashboard. The Login screen appears.
• Enter the registered email ID and password, click Login.
• The Application Tracker screen appears. By default the submitted application view appears.

Submitted Application

Field Description

Field Name	Description
Certificate of Deposit Offer Name	The name of the certificate of deposit offer for which application was made.
Deposit Amount	The amount for which the deposit was applied.
Application ID	Application reference number. It is a unique number generated by the application and allotted to an application.
Amount	The approved loan amount.
Applicant Name	Name of the loan applicant.
Submitted On	Application submission date.
Status	Current status of the application.

• Click the application details to view the application summary. The Application Summary screen appears with details like, actions to be performed and application details to be viewed.

Application Summary

You can click on the View Complete Application link provided on the screen to view the complete application in PDF format.

Application Summary

Field Description

Field Name	Description
Certificate of Deposit Offer Name	The name of the certificate of deposit offer for which application was made.
Deposit Amount	The amount for which the deposit was applied.
Application ID	Application reference number. It is a unique number generated by the application and allotted to an application.
Applicant Name	Name of the applicant. If application is joint, the name of the co-applicant will also be displayed.
Submitted On	Application submission date.
Account Created	The account number of the deposit if it has been generated. The account number will be displayed in masked format.
Status	Current status of the application.
Following fields appear if you click View Complete Application link.
Offer Name	The name of the certificate of deposit offer that you applied for.
Account Type	The type of account i.e. individual or joint.
Account Holders	The names of the applicants will be displayed.
Deposit Amount	The amount for which the deposit was applied.
Term	The term of the deposit will be displayed.
Interest Rate	The interest rate applicable on the account will be displayed.
Interest Payment	The interest payment frequency will be displayed.
Maturity Date	The date on which the deposit will mature.

• Click on the links under the View section to view application summary, account summary and other details.

Status History

Status history displays the status of the various stages of loan application, remarks, user name, and date on which the status is updated.

Status History

Field Description

Field Name	Description
Status History
State	Application status.
Remarks	Displays the remarks if any.
Acted By	User ID who has processed the account application.
Updated On	Account application updated date.

Document Upload

Document upload allows you to upload the documents which are required for the application processing. You can upload multiple documents for a document type. Simultaneously you can upload multiple documents. You can also delete a document that has been uploaded. This section will only be displayed if any documents are required to be uploaded by the applicant/s.

To upload / remove a document:

• Click Documents link.
• Click .Choose file.
• The open file screen is displayed. Select the appropriate file to be uploaded and click .Open.
• Click .Upload. The file is uploaded.

Note: Click to remove the uploaded document.

Field Description

Field Name	Description
Choose File	File to be uploaded.

• Click Document link. The status of the uploaded document is displayed, once the documents are verified.

Uploaded Document

• Click on the image link to download the uploaded document file.

FAQs

Can I apply for a certificate of deposit account if I am not a citizen of the United States?

As per US law, US citizens and resident aliens can apply for banking products online. Hence, if you are not a citizen of the United States but are a permanent resident of the United States and have a Social Security Number you can apply for a certificate of deposit online. However, if you are not a United States citizen and are not a permanent resident either, you cannot apply for a deposit online.

Why am I not required to enter information such as gender, marital status etc as part of primary information?

Financial institutions in the US are governed by strict laws one of them being the Equal Credit Opportunity Act (ECOA) which dictates that it is unlawful for any financial institution to discriminate against any applicant on the basis of race, color, religion, national origin, sex, marital status or age (as long as the applicant is a legal major). Hence, information such as the applicant’s gender, number of dependents, marital status, etc are not captured in the application.

Why do I have to provide my Social Security Number (SSNSocial Security Number) in the application? How does the bank ensure that my information is safe?

Your Social Security Number is required as it is part of the information we use to verify your identity and is also used by our third party credit and debit reporting agencies to identify your credit worthiness.

Your Social Security Number is masked as soon as you enter it so as to eliminate the risk of shoulder surfing security threat.

Why do you require the expiry date of my identity proof?

We ask for the expiry date of your identity proof to ensure that you are providing us with a valid proof of identity, one that is currently not expired..

Can I provide my P.O. box as residential address?

No, we require the address at which you currently reside and if required the address at which you resided previously.

I have my entire zip code i.e. in zip+4 format. Can I provide my entire zip code?

Yes, the application accepts regular zip format as well as zip+4 format.

Can I add a co-applicant to my deposit account application? What are the eligibility requirements to be met by a co-applicant?

Yes, you can add a co-applicant provided the facility is offered for the specific product offer you have selected. The same eligibility criteria applicable to you (the primary applicant) is applicable to the co-applicant i.e. the co-applicant must be a legal major in the state in which the account is going to be held and must either be a US citizen or a resident alien.

Can I fund my deposit through multiple modes?

No, currently you are able to select only one mode of funding through which you are required to fund the entire amount.

Why do I have to give my consent to all the disclosures displayed under the Review & Submit section?

As per US law, all customers of the bank are to be made aware of all the disclosures and notices impacting them. Hence, we require your consent to all these disclosures and also provide links for you to view the details of each disclosure.

I am an existing customer of the bank but do not have channel access, how can I proceed?

You can register yourself as a channel user through the ‘Register’ option available on the portal page and provide the required details.

. Can I proceed with the application if I am not an existing channel user?

Yes, you can continue filling in the application details as a guest user and need not necessarily login.

Why am I asked to capture previous residential address details?

The bank has a resident stability policy in place wherein if the applicant is staying at the current address for less than a defined term then he/she needs to define the previous residential address.

. Is it mandatory to change the default configuration for an account as part of application tracker?

No, you can simply view and confirm the account configuration. This facility has been provided so that you can edit any parameter or facility of the account that you wish to change.

Does the Co-Applicant also need to login for the system to populate the information if he/she is an existing channel user?

No, the co-applicant’s customer ID needs to be entered by the primary applicant if he/she is an existing user. A verification code will be sent to the co-applicants email ID and/or mobile number. Once the verification process is successful, the co-applicant’s details will be populated.

My co-applicant and I live in the same house, do I need to enter address details again while defining co-applicant information?

No, there is an option in the co-applicant contact information section to default the primary applicant’s address in that of the co-applicant’s residential address fields.

I have saved the application. Can my co-applicant resume the application from the application tracker?

Yes, the co-applicant needs to be a registered channel user to login to the application tracker and resume the application.

Can the co-applicant perform all the pending tasks in the application tracker?

Yes, the co-applicant has all the rights as that of the primary applicant.

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