The savings account application is to enable customers to apply for a savings account by providing minimal personal details. The applicant is also provided with the option to customize the debit card associated with the account. All the required disclosures and notices are displayed as part of the application. All regulations governing the bank and applicant involved have been kept in mind while identifying information to be captured.
The application tracker is built to enable tracking of the application once it is submitted. The application tracker also enables the applicant to retrieve and complete an application at a later date.
Savings Account Application Workflow
The saving account opening application goes through a particular cycle. Following are the steps involved in the account opening application:
How to reach here:
Dashboard > Savings Accounts
To apply for savings account:
State of Residence
Savings Orientation
Savings Account Requirement
Field Name |
Description |
---|---|
Help us understand your savings requirements |
|
Which currency should this account have? |
CurrencyA generally accepted form of money, including coins and paper notes, which is issued by a government and circulated with in an economy. (US dollars) of the account appears. |
Would you like to add a co-applicant |
Indicates whether a co-applicant is to be added to the application. |
Is Co-applicant an existing user |
Indicates whether co-applicant is an existing user. This field appears, if you select Yes, in the Is there a Co-ApplicantAn applicant refers to an individual or a non-individual (organization or trust) who has applied for one or more main lines. ? field. |
Co-applicant Customer ID |
Indicates the co-applicants customer ID, if the co-applicant is an existing user. This field appears, if you select Yes, in the Is Co-Applicant an existing user ? field. |
Send Verification Code via |
Indicates the channel on which the verification code is to be sent. The options are:
This field appears, if you select Yes, in the Is Co-Applicant an existing user ? field. |
Primary Information
Field Name |
Description |
---|---|
Salutation |
Salutation of applicant. The options are:
|
First Name |
First name of the applicant. |
Middle Name |
Middle Name of the applicant. |
Last Name |
Last name of the applicant. |
Suffix (Optional) |
Suffix of the applicant. |
Date of Birth |
Date of birth of the applicant. The date of birth is validated against the selected state of residence to check the age of majority. |
Citizenship |
Applicants country of citizenship. By default the system displays United States as country of citizenship. Select the new country name if the applicant is non resident of United States. |
Permanent Resident |
Indicates whether applicant is permanent resident. United States citizens or resident aliens are allowed to submit applications. The applications of residents, other than United States is rejected. |
Proof of Identity
Field Name |
Description |
---|---|
Social Security Number |
Enter your Social Security Number. |
Type of Identification |
The identification that you want to provide as proof of identity. The identification type could be:
|
State of Issue |
The state in which your ID as selected in Type of Identification field, has been issued. This field is not displayed if you have selected Matricular Consular Card as Type of Identification. |
ID Number |
Identification number corresponding to the identification type. |
Expiration Date |
The date on which your ID expires. The system will validate if the expiration date has passed or if it is a valid date i.e. not one that is too ahead in the future (the number of years will be defined by the bank) and will display an appropriate error message. In this case, you can either modify the expiration date or select a different ID to submit as proof of identity, one which has a valid expiration date. |
In the contact information section enter contact details including your email address, phone numbers, and current residential address.
You will be required to enter details of your previous residence if you have stayed at your current residence for less than the amount of time required. This amount of time is defined by the bank in terms of years.
Contact Information
Field Name |
Description |
---|---|
|
|
|
Email ID of the applicant. |
Confirm Email |
Re-enter the email ID to confirm. |
Phone Number |
|
Phone Type |
Type of phone number that is being added as primary. The options are:
|
Primary Phone Number |
Phone number corresponding to the selected phone type. |
Alternate phone number |
You can select Yes if you want to add an alternate phone number. It is not mandatory to add an alternate phone number. |
Phone Type |
Type of phone number that is being added as an alternate number. The options are the same as those available for the phone type of primary phone number. The type selected as primary phone type will not be part of the list. Hence you cannot enter two phone numbers of the same type. This field is displayed if you select Yes in the Add an alternate phone number field. |
Phone Number |
Phone number corresponding to the selected alternate phone type. This field appears if you select Yes in the Add an alternate phone number field. |
Residential Address |
|
Accommodation Type |
The type of residence. The accommodation types are:
|
Address 1-2 |
Your address details. |
City |
The city in which you reside. |
State |
The state in which you reside. The state that you selected upfront will be displayed in this field. You will not be able to change the state here. |
Zip Code |
The zip code of your residence. You can enter the zip code in format zip+4 in addition to regular format. |
Staying Since |
Date since which you have been residing at the current address. If you identify a date that is less than the minimum amount of time required for you to have resided in the current residence, the system will display fields in which you can specify you previous residence address. |
Previous Residential Address |
|
Accommodation Type |
The type of residence. The accommodation types are:
|
Address line 1-2 |
Address details of your previous residence. |
City |
The city in which you resided previously. |
State |
The state in which you resided previously. The state that you selected upfront will be displayed here by default and can be changed. |
Zip Code |
The zip code of your previous residence. You can enter the zip code in format zip+4 in addition to regular format. |
Employment Information
Field Name |
Description |
---|---|
Employment Type |
The type of your current primary employment. The types are:
|
Employment Status |
The status of your employment. The options in this field will depend on your selection as employment type. If you have selected the option Salaried or Self Employed the options will be:
If you have selected the option Others, the options will be:
|
Company Name or Employer |
Name of the company or firm at which you are employed. This field will be displayed only if you have selected Salaried or Self Employed as Employment Type. |
Start Date |
The date on which you started current employment. This field will be displayed only if you have selected Salaried or Self Employed as Employment Type. |
Note: You can lick to edit the employment information.
Features and Specifications
Field Name |
Description |
---|---|
Activity Profile |
|
Questions pertaining to your intended account activity |
You will be required to answer all questions regarding the activities you will be performing on your account. Example of a question is – Quarterly number of cash deposits. |
Debit Card Preferences |
|
Card Type |
You can select the network provider from a list configured for the savings account offer. |
Name on Card |
You can enter your name as you would like it embossed on the card. |
Card Design |
You can select a background design or theme to be printed on the card. This field is optional. |
Image on Card |
You can upload an image to be printed on the card. This field is optional. |
Card Image |
Once you have selected a card type and card design, an image of the debit card will be displayed on the screen based on the card type and design selections. This image will change if you make any changes to the card type and design selections. |
Fund Your Account
Field Name |
Description |
---|---|
Initial Deposit Amount |
The amount you wish to be deposited in your account, in US dollars. The system will run a check to ensure that the amount you have entered is now lower than the minimum amount defined on the screen. |
Your Funding Source |
|
I will use my Credit Card |
Select this option if you wish to transfer funds from your credit card. |
I will use my Debit Card |
Select this option if you wish to transfer funds from your debit card. |
I will transfer funds from another account with the bank (Your savings or checking account) |
Select this option if you wish to transfer funds from your savings or checking account held with the bank. This option will be available only if you are an existing customer of the bank. |
I will transfer funds from my account at another bank (Your bank charges may apply) |
Select this option if you wish to transfer funds from your savings or checking account held with another bank. This option will be available only if you are an existing customer of the bank. |
Account Number |
This field will be displayed only if you have selected the option to fund your account from one of your savings or checking accounts held with the bank. All your active savings and checking account that are held with the bank will be displayed in a drop down and will be available for selection with the exception of any accounts that are in a debit block state. |
The following fields are displayed if you opt to fund your account via an account held with another bank: |
|
Account Number |
All your linked savings and checking accounts will be displayed in this drop down and will be available for selection. |
Account Name |
This field will be displayed once you have selected an account. This field will display the name of your account. |
Bank ID |
The ID of the bank in which your account is held. This field will be displayed once you have selected an account. |
Bank Branch |
The branch at which your account is held. This field will be displayed once you have selected an account. |
The following fields are displayed if you opt to fund your account via credit card or debit card: |
|
Card Type |
Enter your card’s network provider. E.g. VISA, American Express, Discovery, etc. |
Card Number |
Enter your card number as it is printed on the card. |
Expiration Date |
Enter the month and year on which your card expires. |
Name on Card |
Enter your name as it is printed on the card. |
Security Code |
Enter the security code of your card. Your security code is the three digit number printed on the back of your card. On an American express credit card, it is the four digit number printed on the front of your card just above your card number. |
The review and submit page consists of the following two sub sections:
Disclosures and Consents
Field Name |
Description |
---|---|
ESIGN Disclosure |
|
I have reviewed and consent to the ESIGN Disclosure |
Select this check box to provide consent to the ESIGN Disclosure. |
TIN Certification and Backup Withholding |
|
I certify and sign under penalty of perjury, that all 4 tax status certification statements above are true |
Select this checkbox to acknowledge that you accept the information submitted by you is correct. |
Additional Disclosures |
|
I acknowledge that I have received and agree to the Deposit Product Legal Documents and the Privacy Policy Notice |
Select this check box to acknowledge that you have reviewed the account documents and privacy policy and accept the same. |
Submitted Application Confirmation
This section displays a message confirming that the application has been submitted along with details and additional steps to be performed by the applicant or the bank. If the bank has configured the debit bureau check step for a savings account applications, the debit decision outcome appears and if positive, the account number is generated and displayed.
To register an applicant:
Register Applicant
Field Name |
Description |
---|---|
|
The email ID of the applicant. |
Confirm Email |
To confirm re-enter the email ID. |
Password |
Indicates the password required for the login. |
Confirm Password |
To confirm re-enter the password. |
At any point you can cancel an application.
To cancel an application:
Cancel Application
Field Name |
Description |
---|---|
Reason for Cancelling |
Indicates the reason to cancel an application. The cancellation reason could be:
|
Please Specify |
Specify the reason to cancel the application. This field appears if you select Others option in the Reason for Cancelling. |
Following scenarios are applicable for save for later.
To save an application:
Save and Complete Later
Field Name |
Description |
---|---|
|
The email ID of the user. |
Confirm Email |
To confirm re-enter the email ID entered in the Email field. |
Password |
Indicates the password required for login. |
Confirm Password |
To confirm re-enter the password entered in the Password field. |
Note: The saved application appears in Track Application under In Draft. You can click the application summary and resume application submission process.
The track application allows you to view the progress of the application. Through track application you can:
To track an application:
Submitted Application
Field Name |
Description |
---|---|
Savings account Offer Name |
The name of the the savings account offer for which application was made. |
Application ID |
Application reference number. It is a unique number generated by the application and allotted to an application. |
Applicant Name |
Name of the applicant. If application is joint, the name of the co-applicant will also be displayed. |
Submitted On |
Application submission date. |
Status |
Current status of the application. |
Application Summary
This screen displays a summary of your savings account application. You can click on the View Complete Application link provided on the screen to view the complete application in PDF format.
Field Name |
Description |
---|---|
Offer Name |
The name of the savings account offer that you applied for. |
Account Type |
The type of account i.e. individual or joint. |
Account Holders |
The names of the applicants will be displayed. |
Interest Rate |
The interest rate applicable on the account will be displayed. |
Account Number |
The savings account number will be displayed if it has been generated. |
Status History
Status history displays the status of the various stages of your savings account application, remarks, user name, and date on which the status was updated
Field Name |
Description |
---|---|
Status History |
|
State |
Application status. |
Remarks |
Displays the remarks if any. |
Acted By |
User ID who has processed the account application. |
Updated On |
Account application updated date. |
Document Upload
Document upload allows you to upload the documents which are required for the application processing. You can upload multiple documents for a document type. Simultaneously you can upload multiple documents. You can remove any uploaded document.
To upload / remove a document:
Document Upload
Note: Click to remove the uploaded document.
Field Name |
Description |
---|---|
Choose File |
File to be uploaded. |
Uploaded Documents
FAQs
Can I apply for a savings account if I am not a citizen of the United States?
Why do I have to provide my Social Security Number (SSNSocial Security Number) in the application? How does the bank ensure that my information is safe?
Why do you require the expiry date of my identity proof?
Can I provide my P.O. box as residential address?
I have my entire zip code i.e. in zip+4 format. Can I provide my entire zip code?
Why must I specify details of the activity I intend on performing on my account?
Can I fund my account through multiple modes?
Why do I have to give my consent to all the disclosures displayed under the Review & Submit section?
I am an existing customer of the bank but do not have channel access, how can I proceed?
Can I proceed with the application if I am not an existing channel user?
Why am I asked to capture previous residential address details?
Is it mandatory to change the default configuration for an account as part of application tracker?
Can the co-applicant perform all the pending tasks in the application tracker?