Manage Biller

Customers can maintain the billers to make their utility payments online.

Billers are configured as Bank’s customers in Host and designate a single account for each such customer as the “collection” account. This account is used to post all payments from the various customers. Customer can register with the billers for which he wants to make the payments.

Prerequisites:

Features supported in application

Following transactions are allowed under Biller Maintenance

Workflow

You are here How to reach here:

Payments > Manage Biller
OR
Dashboard > Make your payments > Manage Billers

Manage Billers - Summary

Summarized views of all the billers maintained under user’s party are displayed on the screen. A quick search is available on the screen by specifying the biller name. Further drill down is provided on the biller to view the complete details of a biller.

To manage a biller:

Biller Details - View

User can view the billers created under a party.

To View the biller details:

  1. Click on relevant biller card whose details you want to see. The Biller Details screen appears.
  1. Click Edit to edit the biller.
    The Edit Biller screen appears.
    OR
    Click Delete to delete the biller.
    The message for confirmation to delete biller appears. Click Delete Biller to delete the biller.
    OR
     Click Cancel to cancel the transaction.
    OR
    Click Pay to initiate a bill payment against selected biller.

Biller Details - Edit

User can view and edit the billers created under a party. As a part of Edit Biller functionality, customer is allowed to change only the relationship numbers.

To edit the biller:

  1. Click on relevant biller card whose details you want to edit. The Biller Details screen appears.
  2. Click Edit to edit the biller.
    The Edit Biller screen appears.
  1. Click Edit to edit the biller.
    OR
    Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  2. The Edit Biller - Review screen appears. Verify the details, and click Confirm.
    OR
    Click Cancel to cancel the transaction.
  3. The success message of edit biller appears along with the transaction reference number.
    Click Done to complete the transaction.

Add Biller

User can create billers under the party. Below details are captured during biller creation.

To register a biller:

  1. Click Add New Biller to add new biller on Billers screen.
    The Add Biller screen appears.
  1. From the Category list, select the appropriate category of the biller.
  2. From the Biller Name list, select the appropriate registered biller to make bill payment.
  3. In the Relationship Number field, enter the relationship number of the customer with the biller.
  4. Click Add to add a biller.
    OR
    Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  5. The Add Biller - Review screen appears. Verify the details, and click Confirm.
    OR
    Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  6. The success message of add biller appears along with the reference number.
    Click Done to complete the transaction.

Delete Biller

Using this option, you can delete the registered biller created under a party.

To delete a biller:

  1. Click on relevant biller card whose details you want to delete. The Biller Details screen appears.
  2. Click Delete to delete the biller.
    The message for confirmation to delete biller appears.

FAQs

ClosedCan I delete billers that I no longer need to make payments to?

ClosedWhen can I make the payment to newly added biller?

ClosedWho can access the billers created by me?

ClosedWho can delete the billers created by me?

Closed If I delete or edit a biller, what will happen to the in-flight transactions?

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