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How Oracle CRM On Demand Desktop Handles an Activity

This topic describes how Oracle CRM On Demand Desktop handles an activity. It includes the following information:

• Overview of How Oracle CRM On Demand Desktop Handles an Activity
• How an Activity Is Created or Modified
• How Oracle CRM On Demand Desktop Processes an Activity
• How Oracle CRM On Demand Desktop Resolves Participants and Email Recipients of an Activity
• How Oracle CRM On Demand Desktop Displays an Activity in Microsoft Outlook
• How Oracle CRM On Demand Desktop Sets the Owner of an Activity