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About Oracle CRM On Demand Session Duration

Your company administrator can specify the maximum duration for an Oracle CRM On Demand active session for your company. If your interactive user session reaches the specified maximum duration, then the next time that you perform an action in Oracle CRM On Demand, such as clicking a link, tab, or button, you are returned to the sign-in page, and you must sign in again to return to the page that you were trying to access. When using Web services, if the active session times out, then the Web services client must send a new authentication request to continue using Web services.

The Company Idle Timeout setting on the company profile determines the time allowed in minutes before a user session ends because of inactivity. Your administrator can also optionally configure a warning window to appear a certain amount of time before a session ends because of inactivity. Clicking OK on the warning window sets the idle timeout counter. If you do not click OK before the idle timeout limit is reached, then your session ends.


Published 7/6/2017 Copyright © 2005, 2017, Oracle. All rights reserved. Legal Notices.