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Custom Objects and Service Requests Real-Time Reporting Subject AreaThis topic covers the following reporting subject areas:
AvailabilityThese subject areas are available in all editions of Oracle CRM On Demand. Business PurposeThese subject areas allow you to analyze the many-to-many relationship between service requests and Custom Objects 1, 2, and 3. The service requests subject area is replicated and added with the Custom Objects 1, 2, and 3 dimensions. Often companies redesign Custom Objects 1, 2, and 3 and want to report on these redesigned objects with service requests. Because this subject area represents the many-to-many relationship between opportunities and Custom Objects 1, 2, and 3, the service requests that do not have an association with at least one instance of Custom Objects 1, 2, and 3 cannot be reported using these subject areas. Relationship TypeMany-to-Many Optimized Custom Fields for V3 Analytics onlyThis subject area has custom fields that are optimized to reduce the query time when they are used in filters. Optimized custom fields are in folders where the name ends with Optimized Custom Fields or Optimized Custom Metrics, such as Account Optimized Custom Fields and Opportunity Optimized Custom Metrics. Numeric custom fields, such as those with a type of CUR, INT, or NUM, are available as metrics in the optimized custom metrics folder, if the record type is the driving object in a specific subject area. For example, the Account record type is the driving object in the Account History subject area. The following record types have optimized custom fields and metrics coverage in Oracle CRM On Demand and one or more of these record types might be present as dimensions or facts in this subject area:
DimensionsThese subject areas have the following dimensions:
Optimized Filtering FieldsQuesta area argomenti contiene campi ottimizzati per ridurre il tempo di esecuzione delle query quando vengono utilizzati nei filtri. I campi ottimizzati sono preceduti dalla parola Codice o UTC. Ad esempio, la dimensione Cliente dispone di un campo Tipo di cliente. Esiste anche un campo Codice tipo cliente, che è la versione ottimizzata del campo Tipo di cliente. Analogamente, esiste un campo UTC data ultima chiamata, che è la versione ottimizzata del campo Data ultima chiamata. L'uso del campo ottimizzato nel filtro consente di velocizzare l'esecuzione delle query. Questo metodo risulta più rapido rispetto all'uso del filtro standard. Per informazioni sull'uso dei campi di filtro ottimizzati, vedere Uso di campi filtro ottimizzati. In questa area argomenti le dimensioni seguenti hanno campi filtro ottimizzati:
MetricsThe complete list of metrics for these subject areas is as follows:
Usage NotesThe Account, Contact, and Service Request dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level. |
Data di pubblicazione : settembre 2017 | Copyright © 2005, 2017, Oracle. Tutti i diritti riservati. Legal Notices. |