1. Preface

1.1 Introduction

This manual is designed to help acquaint you with the Messaging System module of Oracle Lending.

The module supports various types of media. Besides standard media modes like Mail, Telex and SWIFT you can also use other media types supported by the Media Control System (MCS) installed at the node at which the database of your branch is installed. Oracle Lending gives native support for media like Mail, Telex, and SWIFT using EMS as the MCS.

In addition to this User Manual, you can find answers to specific features and procedures, in the Online Help. It can be invoked by choosing Help Contents from the Help Menu of the software. You can further obtain information about to a particular field by placing the cursor on the relevant field and pressing the <F1> key on the keyboard.

1.2 Audience

This manual is intended for the following User/User Roles:

Role

Function

Back office data entry clerk

Input functions for contracts

Back office managers/officers

Authorization functions

Product Managers

Product definition and authorization

End of Day operators

Processing during End of Day/Beginning of Day

Financial Controller/Product Manag­ers

Generation of reports

1.3 Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

1.4 Organization

This manual is organized into the following chapters:

Chapter 1

About this Manual gives information on the intended audience. It also lists the various chapters covered in this User Manual.

Chapter 2

Messaging System - An Overview is a snapshot of the features that the module provides.

Chapter 3

Maintaining Messaging Branch Preferences specifies the messag­ing branch preferences.

Chapter 4

Maintaining Addresses for a Customer discusses the procedure for maintaining addresses for the customers.

Chapter 5

Maintaining Advice Formats explains the procedure for maintaining advice formats.

Chapter 6

Processing Outgoing Messages explains the procedure involved in generating an outgoing message.

Chapter 7

Defining Free Format Messages explains process of defining free format messages.

Chapter 8

Making Query explains the query process.

Chapter 9

Function ID Glossary has alphabetical listing of Function/Screen ID's used in the module with page references for quick navigation.

1.5 Glossary of Icons

This User Manual may refer to all or some of the following icons.

Icons

Function

 

Exit

 

Add row

 

Delete row

 

Option List

1.6 Related Documents

You may need to refer to any or all of the User Manuals while working on the Messaging module: