In this scenario, the message typically occurs if the Measurements application loses the connection with the measurements FTP server. The error could be caused by a network connectivity problem or a misconfiguration of the FTP server parameters.
- Enter the rtrv-ftp-serv command. If a measurement server is listed, verify the parameters.
Example of command and possible output:
rtrv-ftp-serv
Command entered at terminal #6.
;
e1061001 11-09-30 02:31:38 MST EAGLE5 44.0.0-64.10.0
APP IPADDR LOGIN PRIO PATH
-------- --------------- --------------- ---- ----
meas 10.241.14.62 eagleuser 1 /meas/reports
FTP SERV table is (1 of 10) 10% full
;
- If the output does not show an entry for the meas application, configure a measurements FTP server in accordance with the “Adding an FTP Server” procedure in Database Administration Manual - System Management to clear the alarm.
- Verify connectivity with the FTP server with the ping command. Enter the pass:loc=<mcp>:cmd=”ping <server ipaddr>” command.
Example of command and possible output:
> pass:loc=1105:cmd="ping 10.241.14.62"
Command Accepted - Processing
e1061001 11-09-30 02:53:17 MST EAGLE5 44.0.0-64.10.0
pass:loc=1105:cmd="ping 10.241.14.62"
Command entered at terminal #6.
;
e1061001 11-09-30 02:53:17 MST EAGLE5 44.0.0-64.10.0
PASS: Command sent to card
;
e1061001 11-09-30 02:53:17 MST EAGLE5 44.0.0-64.10.0
PING command in progress
;
e1061001 11-09-30 02:53:18 MST EAGLE5 44.0.0-64.10.0
;
e1061001 11-09-30 02:53:20 MST EAGLE5 44.0.0-64.10.0
PING 10.241.14.62: 56 data bytes
64 bytes from 10.241.14.62: icmp_seq=0. time=5. ms
64 bytes from 10.241.14.62: icmp_seq=1. time=5. ms
64 bytes from 10.241.14.62: icmp_seq=2. time=5. ms
----10.241.14.62 PING Statistics----
3 packets transmitted, 3 packets received, 0% packet loss
round-trip (ms) min/avg/max = 5/5/5
PING command complete
;
If the ping test fails, verify the physical network connectivity between the Eagle and the FTP server.
- If the ping command is successful, attempt to transfer a file to the FTP server. Enter the pass:loc=<mcp>:cmd=”ftptest –a meas” command.
Example of command and possible output:
> pass:loc=1105:cmd="ftptest -a meas"
Command Accepted - Processing
e1061001 11-09-30 02:56:02 MST EAGLE5 44.0.0-64.10.0
pass:loc=1105:cmd="ftptest -a meas"
Command entered at terminal #6.
;
e1061001 11-09-30 02:56:02 MST EAGLE5 44.0.0-64.10.0
PASS: Command sent to card
;
e1061001 11-09-30 02:56:02 MST EAGLE5 44.0.0-64.10.0
FTPTEST: Command In Progress
;
e1061001 11-09-30 02:56:02 MST EAGLE5 44.0.0-64.10.0
FTP Interface Test
Test Results: PASS
Server IP: 10.241.14.62
FTP Error: 0
Segment: 190004fa
Diag Msg:
FTPTEST: Command Complete
;
- If the alarm is not cleared, try the FTP from another system and verify the login and directory. If this is unsuccessful, contact the My Oracle Support (MOS).