Downloading and Installing the Remote Transfer Agent for Oracle Hospitality Reporting and Analytics

To use e7 with Oracle Hospitality Reporting and Analytics, download and install the Remote Transfer Agent client on the PC server. If you cannot find or do not have access to the necessary reports and portlets, see the Oracle Hospitality Enterprise Back Office documentation or contact your system administrator.

  1. Shut down e7.
  2. In Reporting and Analytics, find your location ID and download password:
    1. In a browser, navigate to the Reporting and Analytics application, and then log in with an administrator account.
    2. Click Reports, click More Reports, click Admin Reports, and then click Download Report.
    3. Make a note of the Restaurant ID for your location.
    4. Navigate to the .Connect Admin portlet, select your location, and then click Display Password.
    5. Make a note of the Download Password.
  3. Download and install the Remote Transfer Agent client:
    1. In Reporting and Analytics, click Admin, and then click Store Download.
    2. Click Install RTA Client, enter the Restaurant ID and Download Password, and then click Next. If the installation fails, Reporting and Analytics opens the error log in a text editor.
  4. For new installations of e7:
    1. Navigate to INSTALL_DIR/myMicros/, right-click /RTA/, and then click Properties.
    2. On the Security tab, click the USERS group, and then verify that the Full Control permission is set to Allowed.
    3. If the permission is not enabled, click Edit, select Allow for Full Control, click Apply, and then click OK.