Siebel CRM Assignment Manager Administration Guide Siebel Innovation Pack 2017, Rev. A E24725-01 |
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In some cases, you might want to eliminate assignment criteria that appear in the Assignment Criteria view. To do so, you must first remove the unwanted criteria from the Assignment Criteria view. If you want to prevent the criteria from being used in any rule, then you must use Siebel Tools to also disable the corresponding assignment attribute, assignment attribute column, assignment criteria, and assignment criteria attribute object definitions.
Use the following procedure to disable an assignment attribute and avoid further use.
To disable an assignment attribute
In the GUI, delete criteria that you want removed from any assignment rules.
For a procedure, see "Removing Assignment Criteria from Assignment Rules".
Start Siebel Tools.
Disable the assignment attribute definition.
In the Object Explorer, select the Assignment Attribute object.
Lock the project for the object by choosing Tools, then Lock Project (or Alt+L).
The pencil icon appears in the W field to indicate that the project for the object is locked.
In the Assignment Attributes window, select the assignment attribute that you want to disable.
Check the Inactive field.
Disable the assignment attribute column definition.
In the Object Explorer, expand the Assignment Attribute object, and then select the Assignment Attribute Column object.
In the Assignment Attribute Columns window, select the assignment attribute column that you want to disable.
Check the Inactive field.
Disable the assignment criteria definition.
In the Object Explorer, select the Assignment Criteria object.
In the Assignment Criteria window, select the assignment criteria that you want to disable.
Check the Inactive field.
Disable the assignment criteria attribute definition.
In the Object Explorer, expand the Assignment Criteria object, and then select the Assignment Criteria Attribute object.
In the Assignment Criteria Attributes window, select the assignment criteria attribute that you want to disable.
Check the Inactive field.
Redeploy all projects (not just the locked projects) in the Siebel runtime repository.
For instructions, see Step 1 of "Updating Your Siebel Assignment Manager Deployment with New Configurations".