Siebel CRM Assignment Manager Administration Guide Siebel Innovation Pack 2017, Rev. A E24725-01 |
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To set up load splitter configuration for Siebel Assignment Manager, the assignment administrator specifies a list of servers, the number of tasks each of those servers can run, and the priority for each server for a given configuration. Use the following procedure to set up load splitter configuration for your needs.
Note: Make sure that the Assignment Manager server component is enabled on all the specified servers. For more information about checking the status of this component, see "Checking the State of Siebel Assignment Manager and Server Request Broker Components". |
To set up load splitter configuration
Navigate to the Administration - Assignment screen, and then the Load Splitter Configuration view.
In the Load Splitter Configuration list, click New to add a new record.
The Configuration ID field automatically populates.
In the new record, enter values for the relevant information.
In the Name field, type the name of the configuration.
In the Threshold field, click the calculator button to enter a number. This field identifies the maximum number after which the splitting will occur.
In the Minimum Batch Size field, click the calculator button to enter a positive number. This field determines the minimum number of rows processed within a single task.
In the Server Configuration list, click New to add a new record.
In the Priority field, click the calculator button to enter a number.
This field determines which server is picked up first for processing over others. The priority is determined in ascending order, that is, 1 is a higher priority than 2. For example, assume that you have dedicated Assignment Manager servers that require a higher priority than another server running Siebel EIM. In this case, you would set a higher priority for the Assignment Manager servers than for the Siebel EIM server.
Tip: It is recommended to set your first priority number fairly high, such as to 100, and to provide sufficient gaps between priority numbers. Doing this can be helpful in case new servers are added for processing load splitting tasks, because you will not have to reset your entire priority arrangement. For example, if you start with two servers, then set one priority at 100, and the other at 200. If you add a third server, then you could set its priority to 150 if its priority is between that of the other two values. |
In the Server Name field, enter the name of the Siebel Server.
In the Number of Tasks field, click the calculator button to enter a positive number. This field determines the number of tasks that can be executed on that particular server.
Figure 12-2 shows a sample Align configuration that uses two servers, Server A and Server B, to process multiple tasks. In this configuration, Server A has a higher priority than Server B.