Siebel Dealer Administration Guide > Managing Captive Finance and End of Lease (Dealer) > About Using Siebel Dealer for End-of-Lease Activities >

Entering Returned Vehicles


When the vehicle is turned in, the dealer receives it and enters information about it in the Vehicle Return Manager, and prints out a return receipt to give to the customer.

To enter information about the returned vehicle

  1. In Siebel Dealer, navigate to the Vehicle Consignment screen, then the Vehicle Return Manager view.
  2. Query in the Serial Number field to find the appropriate record.
  3. Complete the necessary fields, described in the following table.
Field
Description

Odometer Reading

Enter the mileage on the odometer of the returned car.

Actual Turn-In Date

Enter the date.

  1. To finalize your acceptance of the vehicle, click Complete Return.

    A vehicle return receipt is generated and appears in the Receipts list.

  2. Select the Receipt record, and select Print from the Receipts menu to print the return receipt, which must be signed by both the dealer and the customer.
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