Siebel Dealer Administration Guide > Managing Warranty Claims >
Creating a PWA and Warranty Claim from a Work Order
You can create a PWA and a warranty claim from a work order. To create a PWA and a warranty claim from a work order
- Navigate to the Warranty Claims screen, then Work Orders view.
- Drill down on a work order.
- In the Work Order Details view, select Create PWA.
The PWA Entry Details view appears for you to enter the PWA details. For more information on creating a PWA, see Creating a Prewarranty Authorization.
- In the Work Order Details view, select Create Claim.
The Warranty Claim Entry Details view appears for you to enter the warranty claim details. For more information on creating a warranty claim, see Creating a Warranty Claim.
|