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Siebel Business Process Framework: Workflow Guide > Options for Configuring a Workflow Process > Configuring a Workflow Process for a Multilingual Environment > Using Expressions in a Multilingual EnvironmentA workflow process uses the Display value to get records from tables. Siebel CRM stores data in these tables in Language Independent Code (LIC) to support a multilingual environment. To run a workflow process in a multilingual environment, you can use the LookupValue function that gets the language independent code according to the Display value. Decision Point ExampleAssume a decision point compares Account Status to Active. The Account Status drop-down list bounds the Account Status field. You can set the Compare To property to Expression and set the Expression property to the following code: [Account Status] = LookupValue ("ACCOUNT_STATUS", "Active") Business Service ExampleTo send an email to an expense approver, assume a business service step calls the Outbound Communications Manager. The Comm Recipient Group drop-down list bounds the Recipient Group argument. You can set the Type property to Expression and set the Value property to the following code: LookupValue ("COMM_RECIP_SRC", "Comm Employee") For more information about globalization, see Siebel Global Deployment Guide. For more information about defining Siebel Workflow to use MLOV capable fields, see Configuring Siebel Business Applications. |
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