Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Creates a Service Request and Navigates the User >
Verifying Functionality of the Workflow Process
This task is a step in Defining a Workflow Process That Creates a Service Request and Navigates the User. In this topic you verify that the workflow process implements the required functionality. To verify functionality of the workflow process
- In the Siebel client, navigate to the Administration-Business Process screen, and then the Workflow Deployment view.
- Deactivate previous workflow processes where the Business Object property of these workflow processes is set to Service Request:
- In the Active Workflow Processes list, query the Business Object field for Service Request.
- Choose the Edit menu, and then the Select All menu item.
- In the Active Workflow Processes list, click Menu, and then choose Deactivate Process.
- In the Repository Workflow Processes list, query the Name field for New SR-Take User to Activity.
- Click Activate.
- In the Active Workflow Processes list, query the Name field for New SR-Take User to Activity.
Siebel Tools displays one row for every active version.
- Make sure only the latest version is active.
- Set the Monitoring Level to 4-Debug.
- In the Repository Workflow Processes list, click Menu, and then choose Reload Runtime Events.
- Navigate to the Service Request list view.
- Create a new service request, define a Priority level, and then step off the record.
Siebel CRM displays an hourglass, and then enters information in the Owner, Sub-Status, and Date Committed fields. It creates a new activity that is associated with the new service request, navigates the user to the Activities view of the Service Request screen, and then displays the new activity.
- Make sure that a workflow process instance exists for New SR Created-Take User to Activity in the Workflow Process Log view.
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