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Siebel Business Process Framework: Workflow Guide > Overview of Siebel Workflow > About Siebel Workflow > Overview for Using This BookThis book uses the following terms:
Computer font indicates a value you enter or text that Siebel CRM displays. For example: Italic text indicates a variable value. For example, the The following is an example of this code: A predefined object is an object that comes already defined with Siebel CRM. The objects that Siebel Tools displays in the Object List Editor immediately after you install Siebel Tools but before you make any customization are predefined objects. The term focus indicates the currently active object in the client. To indicate the object that is in focus, Siebel CRM typically sets the border of this object to a solid blue line. Depending on the software configuration you purchase, your Siebel Business Application might not include all the features that this book describes. How This Book Describes ObjectsFor brevity, this book describes how an object, such as a user property, does something. For example: The Copy Contact user property copies contacts. In reality, the Copy Contact user property only includes information that some other Siebel CRM component uses to copy contacts. For brevity, to describe how Siebel CRM uses the value that a property contains, this book typically only describes the property name. For example, assume Siebel CRM displays the value that the Display Name property contains. This is a property of a tree node object. This book only states the following: Siebel CRM displays the Display Name property of the tree node. In reality, Siebel CRM displays the value that the Display Name property contains. How This Book Describes Relationships Between ObjectsAn object definition includes properties and a property includes a value. For example, the Business Object property of the Account Address view contains a value of Account. To describe this relationship, this book states the following: The Account Address view references the Account business object. Sometimes the relationship between objects occurs through multiple objects. For brevity, this book does not always describe the entire chain of relationships that exists between objects through the entire Siebel object hierarchy. For example, because the Account business object references the Account business component, and the Account Address view references the Account business object, this book states the following: The Account Address view references the Account business component. Getting Help from OracleIf you require help from Oracle for using object types, you can create a service request (SR) on My Oracle Support. Alternatively, you can phone Global Customer Support directly to create a service request or get a status update on your current SR. Support phone numbers are listed on My Oracle Support. You can also contact your Oracle sales representative for Oracle Advanced Customer Services to request assistance from Oracle's Application Expert Services. |
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