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Siebel Communications Guide > Credit Management in Siebel Communications > Process of Creating Account Adjustments or Payment Plans in Siebel Communications (End User) > Recording Customer Decisions About Account Adjustments or Payment PlansEnd users can record the customer's decision about the outcome. This task is a step in Process of Creating Account Adjustments or Payment Plans in Siebel Communications (End User). Recording Customer Decisions About Account AdjustmentsTo record a customer's decision about an account adjustment outcome, follow this procedure. To record the customer's decision about an account adjustment outcome
Recording Customer Decisions About Payment PlansTo record a customer's decision about a payment arrangement outcome, follow this procedure. To record the customer's decision about a payment arrangement outcome
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