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Updating the Fraud Alert in Siebel Communications (End User)

End users can indicate that some action has been taken by adding comments or by changing other fields in the fraud alert record, such as its status, priority, or owner.

To update a fraud alert

1. Navigate to the Fraud Management screen, then the Fraud Alert List view.
2. Select a fraud alert record.
3. In the Fraud Alert record, complete the necessary fields.