Bookshelf Home | Contents | Index | PDF |
Siebel Communications Guide > Premises in Siebel Communications > Viewing Usage History in Siebel Communications (End User)End users can view usage history for a service point associated with a premises. Usage history is useful for resolving billing inquiries from customers who have recently moved into the premises. Usage history appears as data in lists and charts. End users can view usage history through either the Premises screen or the Accounts screen. For information about viewing usage history through the Accounts screen, see Accounts in Siebel Communications. NOTE: Usage data can reside in an external data repository and be viewed in Siebel Communications if that type of integration is set up. To view usage history for a service point
|
Siebel Communications Guide | Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |