This chapter describes how to create, track, and manage assets in Siebel Communications. It includes the following topics:

• About Assets in Siebel Communications
• Scenario for Setting Up Assets in Siebel Communications
• Creating an Asset in Siebel Communications (End User)
• Associating Related Assets with a Primary Asset in Siebel Communications (End User)
• Viewing Hierarchical Information for an Asset in Siebel Communications (End User)
• Creating a Transaction for an Asset in Siebel Communications (End User)
• Viewing Components Associated with an Asset in Siebel Communications (End User)
• Adding a Service Request Associated with an Asset in Siebel Communications (End User)
• Adding a Change Request to an Asset in Siebel Communications (End User)
• Viewing Service Points and Services in Siebel Communications (End User)